Problem Cause/solutionI cannot activate the ecomode.R You cannot set eco mode when you set the repeater mode“On”. If required, set the repeater mode to “Off” (page 33).I cannot register a handsetto a base unit.R The maximum number of handsets (6) is already registered tothe base unit. Cancel unused handset registrations from thebase unit (page 32).R You entered the wrong PIN. If you forget your PIN, contact anauthorised service centre.Battery rechargeProblem Cause/solutionThe handset beeps and/orflashes.R Battery charge is low. Fully charge the batteries (page 11).I fully charged thebatteries, but– still flashes or– the operating timeseems to be shorter.R Clean the battery ends ( , ) and the charge contacts witha dry cloth and charge again.R It is time to replace the batteries (page 10).Making/answering calls, intercomProblem Cause/solutionis displayed. R The handset is too far from the base unit. Move closer.R The base unit’s AC adaptor is not properly connected.Reconnect AC adaptor to the base unit.R The handset is not registered to the base unit. Register it(page 32).R Activating one touch eco mode reduces the range of the baseunit in standby mode. If required, turn eco mode off (page 16).Noise is heard, sound cutsin and out.R You are using the handset or base unit in an area with highelectrical interference. Re-position the base unit and use thehandset away from sources of interference.R Move closer to the base unit.R If you use a DSL/ADSL (JetStream) service, we recommendthat you contact your DSL/ADSL service provider to have aDSL/ADSL Splitter installed. We do not recommend the use ofgeneric DSL/ADSL filters. Contact your DSL/ADSL serviceprovider for details.Sound quality seems to begetting worse.R You have registered a handset that is not recommended(page 5). The clearest sound quality is only possible byregistering the recommended handset.The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 18,26).R Night mode is turned on. Turn it off (page 30).49Useful InformationPNQX5803YA_0719_ver122.pdf 49 2013/07/19 10:53:46