Useful Information34 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333The handset will not turn on. L Make sure that the batteries are installed correctly(page 9).L Fully charge the batteries (page 10).L Clean the charge contacts and charge again (page10).I have changed the displaylanguage to a language I cannotread.L Change the display language (page 11).I cannot make or receive calls. L The AC adaptor or telephone line cord is notconnected. Check the connections.L If you are using a splitter to connect the unit,remove the splitter and connect the unit to the wallsocket directly. If the unit operates properly, checkthe splitter.L Disconnect the base unit from the telephone lineand connect the line to a known working telephone.If the working telephone operates properly, contactour service personnel to have the unit repaired. Ifthe working telephone does not operate properly,contact your service provider/telephone company.L You dialled a call restricted number (page 20).The unit does not ring. L The ringer volume is turned off. Adjust the ringervolume (page 16, 19).The batteries should be chargingbut the battery icon does notchange.L Clean the charge contacts and charge again (page10).A busy tone is heard when {C} ispressed.L The handset is too far from the base unit. Movecloser and try again.L Another handset is in use or the answering systemis being used. Wait and try again later.Static is heard, sound cuts in andout. Interference from otherelectrical units.L Place the handset and the base unit away fromother electrical appliances.L Move closer to the base unit.L Your unit is connected to a telephone line with DSLservice. We recommend connecting a filter (contactyour DSL service provider) to the telephone linebetween the base unit and the telephone line jack.Noise is heard during a call. L You are using the handset or base unit in an areawith high electrical interference. Place the handsetand base unit away from interference sources, suchas antennas and mobile phones.Problem Cause & solutionTG7100-7120E(e).book Page 34 Tuesday, July 4, 2006 3:29 PM