Useful Information49*1 KX-TG7531/KX-TG7571 series: page 3Answering system (KX-TG7531/KX-TG7571 series: page 3)The 2nd caller’sinformation is notdisplayed during anoutside call. (Visual CallWaiting feature does notfunction.)L In order to use Call Display, Call Waiting, or VisualCall Waiting, you must first contact your serviceprovider/telephone company and subscribe to thedesired service.After subscribing, you may need to contact yourservice provider/telephone company again toactivate this specific service, even if you alreadysubscribed to both Call Display and Visual CallWaiting services.Problem Cause/solutionThe unit does not recordnew messages.L The answering system is turned off. Turn it on(page 36).L The message memory is full. Erase unnecessarymessages (page 37).L The recording time is set to “Greeting only”.Change the setting (page 41).L If you subscribe to a Voice Mail service, messagesare recorded by your service provider/telephonecompany, not your telephone. Change the unit’snumber of rings setting or contact your serviceprovider/telephone company (page 41).I cannot operate theanswering system.L Someone is using the unit. Wait for the other userto finish.L A caller is leaving a message. Wait for the caller tofinish.L The handset is too far from the base unit. Movecloser.I cannot operate theanswering systemremotely.L The remote access code is not set. Set the remoteaccess code (page 39).L You are entering the wrong remote access code. Ifyou have forgotten your remote access code,enter the remote access code setting to checkyour current code (page 39).L Press each key firmly.L The answering system is turned off. Turn it on(page 40).Problem Cause/solutionTG75xxC(e).book Page 49 Monday, January 18, 2010 9:32 AM