Problem Cause/solutionThe handset does notring.R The ringer volume is turned off. Adjust ringer volume (page 17).R Night mode is turned on. Turn it off (page 30).The base unit does notring.R The ringer volume is turned off. Adjust ringer volume (page 26).I cannot make a call. R You dialled a call restricted number (page 31).R The key lock feature is turned on. Turn it off (page 18).R The unit is not designed to be used with rotary/pulse diallingservices.Caller IDProblem Cause/solutionCaller information is notdisplayed.R You must subscribe to a Caller ID service. Contact your serviceprovider/telephone company for details.R If your unit is connected to any additional telephone equipment,remove and plug the unit directly into the wall socket.R If you use a DSL/ADSL service, we recommend connecting afilter (contact your DSL/ADSL service provider) to the telephoneline between the base unit and the telephone line socket.Contact your DSL/ADSL provider for details.R Other telephone equipment may be interfering with this unit.Disconnect the other equipment and try again.Caller information is slowto display.R Depending on your service provider/telephone company, theunit may display the caller’s information at the 2nd ring or later.Set the first ring to “Off” (page 26).R Move closer to the base unit.Time on the unit hasshifted.R Incorrect time information from incoming Caller ID changes thetime. Set the time adjustment to “Manual” (off) (page 26).Answering systemProblem Cause/solutionThe unit does not recordnew messages.R The answering system is turned off. Turn it on (page 37).R The message memory is full. Erase unwanted messages(page 38).R The recording time is set to “Greeting Only”. Change thesetting (page 41).R If you subscribe to a voice mail service, messages are recordedby your service provider/telephone company, not yourtelephone. Change the unit’s number of rings setting or contactyour service provider/telephone company (page 41).50Useful Information