Caller ID/Talking Caller IDProblem Cause/solutionCaller information is notdisplayed.R You must subscribe to Caller ID service. Contact yourphone service provider for details.R If your unit is connected to any additional telephoneequipment such as a Caller ID box or cordless telephoneline jack, plug the unit directly into the wall jack.R If you use a DSL/ADSL service, we recommendconnecting a DSL/ADSL filter between the base unit andthe telephone line jack. Contact your DSL/ADSL providerfor details.R The name display service may not be available in someareas. Contact your phone service provider for details.Caller information is displayedor announced late.R Depending on your phone service provider, the unit maydisplay or announce the caller’s information at the 2ndring or later.Caller information is notannounced.R The handset or base unit’s ringer volume is turned off.Adjust it (page 12, 18).R The Talking Caller ID feature is turned off. Turn it on(page 18).R The number of rings for the answering system is set to “2rings” or “Toll saver”. Select a different setting(page 27).R If the base unit and another handset are having anintercom call, your handset does not announce callerinformation.Answering systemProblem Cause/solutionThe unit does not record newmessages.R The answering system is turned off. Turn it on (page 25).R The message memory is full. Erase unnecessarymessages (page 25).R The recording time is set to “Greeting only”. Changethe setting (page 27).R Your phone service provider’s voicemail service may beanswering your calls before the unit’s answering systemcan answer your calls. Change the unit’s number of ringssetting (page 27) to a lower value, or contact your phoneservice provider.For assistance, visit www.panasonic.ca/english/support 31Useful InformationTGD39xC_(en)_ver021.pdf 31 2016/01/25 15:56:52