Answering systemProblem Cause/solutionThe unit does not record newmessages.R The answering system is turned off. Turn it on (page 28).R The message memory is full. Erase unnecessarymessages (page 29).R The recording time is set to “Greeting only”. Changethe setting (page 31).R Your phone service provider’s voicemail service may beanswering your calls before the unit’s answering systemcan answer your calls. Change the unit’s number of ringssetting (page 30) to a lower value, or contact your phoneservice provider.R The answering system will not answer incoming callswhile the other devices such as handsets are engaged ina call.VoicemailProblem Cause/solution“Voicemail msg. viaphone co.” is shown on thehandset display.How do I remove this messagefrom the display?R Listen your new voicemail messages (page 32).Depending on your voicemail service provider, you mayneed to erase all messages in your voice mailbox in orderto remove this message.R You can remove this message manually by pressing andholding # until the unit beeps.Liquid damageProblem Cause/solutionLiquid or other form of moisturehas entered the handset/baseunit.R Disconnect the AC adaptor and telephone line cord fromthe base unit. Remove the batteries from the handset andleave to dry for at least 3 days. After the handset/baseunit are completely dry, reconnect the AC adaptor andtelephone line cord. Insert the batteries and charge fullybefore use. If the unit does not work properly, contact anauthorized service center.Caution:R To avoid permanent damage, do not use a microwave oven to speed up the drying process.38 For assistance, please visit http://shop.panasonic.com/supportUseful InformationTGD51x_OI(en)_1129_ver031.pdf 38 2016/11/29 10:57:38