Problem Cause/solutionThe 2nd caller’s information is notdisplayed during an outside call.R In order to use Caller ID, call waiting, or Call Waiting Caller ID(CWID), you must first contact your phone service provider andsubscribe to the desired service.After subscribing, you may need to contact your phone serviceprovider again to activate this specific service, even if youalready subscribed to both Caller ID and Call Waiting with CallerID services (CWID).Answering systemProblem Cause/solutionThe unit does not record newmessages.R The answering system is turned off. Turn it on (page 39).R The message memory is full. Erase unnecessary messages(page 40, 41).R The recording time is set to “Greeting only”. Change thesetting (page 45).R Your phone service provider’s voicemail service may beanswering your calls before the unit’s answering system cananswer your calls. Change the unit’s number of rings setting(page 44) to a lower value, or contact your phone serviceprovider.R The answering system will not answer incoming calls while theother devices such as handsets are engaged in a call.I cannot operate the answeringsystem remotely.R The remote access code is not set. Set the remote access code(page 43).R You are entering the wrong remote access code. If you haveforgotten your remote access code, enter the remote accesscode setting to check your current code (page 43).R The answering system is turned off. Turn it on (page 44).The unit does not emit thespecified number of rings.R If the ring once setting is turned off (page 20), the number ofrings decreases by 1 from the specified number of rings.VoicemailProblem Cause/solution“Voicemail msg. via phoneco.” is shown on the display.How do I remove this messagefrom the display?R This notification is displayed when your phone serviceprovider’s voicemail service (not the unit’s answering system)has recorded a message for you. Typically you can remove thisnotification from the display by listening to the message. Tolisten to the message, dial the voicemail number provided byyour phone service provider (for most cases, this will be yourown phone number), and follow the voice instructions.Depending on your phone service provider, you may need toremove all messages from your voice mailbox to remove thenotification. You can also remove this notification by pressingand holding # until the unit beeps.52 For assistance, please visit www.panasonic.com/supportUseful InformationTGF35x(en)_1205_ver041.pdf 52 2014/12/05 21:38:33