Panasonic KX-TVA50 Feature Manual

Also see for KX-TVA200: Specifications Brochure & specs Brochure Product brochure User guide

Contents

Panasonic KX-TVA50 Feature Manual Manual pdf 15 page image

2.2 System FeaturesFeature Manual 152.2.3 Automated AttendantDescriptionAllows you to direct incoming calls without the use of an operator. Callers can be redirected to thedesired extension in one of the following way: (1) dial extension numbers directly, (2) spell the nameof the desired party using the dial keys on their telephones (refer to 2.2.18 Dialing by Name), or (3)listen to all subscriber names and select the desired extension (refer to 2.2.27 List All Names).Automated Attendant (AA) answers incoming calls and redirects them to the desired extension basedon numbers dialed by callers.When calls from extensions are transferred to other subscribers, "Transferring you to (name)." can beheard by callers before the calls are transferred. This feature is not available when the name of calledparty is not recorded.The service can be programmed for Day, Night, Lunch, and Break time modes, and is available forboth Port and Trunk Services.Callers will reach Automated Attendant Service when:a) The Incoming Call Service of a trunk or port is set to "Automated Attendant" (referto"Incoming Call Service" in 2.3.1 Service Group in the Programming Manual).b) The Service of Holiday Service is set to "Automated Attendant" (refer to"Service" in 2.4.2Holiday Settings in the Programming Manual).c) They press [#8] (Automated Attendant Service Access Command) during a call.d) A Custom Service or Personal Custom Service option is set to transfer callers to AutomatedAttendant Service (refer to 2.1.8 Personal Custom Service or 2.4.4 Custom Service in theProgramming Manual).e) A subscriber transfers the caller to Automated Attendant Service.Programming Manual References"Automated Attendant" in 2.4.3 Parameters2.2.4 Broadcasting MessagesDescriptionAllows the System Manager to deliver the same message to all VPS subscribers' mailboxessimultaneously. Broadcast Messages have priority over other regular or urgent messages duringplayback, but otherwise are treated like regular messages. They are not treated as "Urgent"messages; if "Only Urgent Messages" is selected as the Notification Type in the Notification Schedulesetting, the Message Waiting Notification is not activated when a Broadcast Message is received.Conditions• This feature is only available to the System Manager.Subscriber's Manual References6.7 Delivering Messages