38Before Requesting ServiceIf a problem arises, you may be able to correct it yourself.See Symptom and Correction list below.CorrectionSymptomNo picture in EVF or LCD monitor ...Video cassette cannot be inserted ...Video cassette cannot be removed ...Operation buttons do not work ...Recording cannot be done ...Auto Focus does not operate ...Sound from microphone can’t be monitored ...Camera picture is too dark ...No playback picture, or the playback pictureis noisy or contains streaks ...“Panasonic ITS TAPES CAN PLAY IN YOURVCR ...” appears in EVF or LCD Monitor ...Top of playback picture waves back and forthexcessively ...• Connect Power Source. (pp. 9, 10)• Set POWER to VCR or CAMERA. (pp. 17, 20)• Check for Dew Indication. (p. 33)• Use fully charged Battery. (p. 9)• Firmly connect all necessary cables. (p. 10)• Connect Power Source. (pp. 9, 10)• Insert cassette, window side facing out. (p. 11)• Connect Power Source. (pp. 9, 10)• Check for Dew Indication. (p. 33)• Make sure record tab is intact. (p. 11)• Check Battery Indicator. (p. 32)• Check for Dew Indication. (p. 33)• Set FOCUS to AUTO. (p. 25)• Set POWER to CAMERA. (p. 17)• Set unit to REC or Record/Pause mode.• Set HIGH SPEED SHUTTER to AUTO. (p. 26)• Press UP/DOWN button during playback(Tracking Control). (p.20)• Set POWER to CAMERA, then set SELF DEMO :OFF in MENU screen to cancel Demo mode. (p. 7)• A playback signal is not as stable as an off the airTV signal, so the top of your TV screen mayappear bent or unstable during playback. This iscalled, “Horizontal AFC time constant change.”If your TV does not have this control, or adjusting itdoes not help, contact your TV servicentre. (Somenominal service charges may be required.)Clogged Video Head(a) Video Head Cleaning: Your Palmcorder will not normallyrequire head cleaning; however, it is possible that the headsmay become clogged when playing an old or damaged tape.If the image on your screen resembles the photograph on theleft while playing back a tape, the heads may require cleaning.(b) Cleaning the Heads: To clean the heads, obtain a headcleaning cartridge. There is a wide range of cleaningcartridges, however, using a worn or poor quality cleaningcartridge will shorten head life. Be sure to follow theinstructions that come with the cassette, as excessive use canshorten head life. It is recommended that the cleaning bedone by a qualified technician, Please contact your nearestPanasonic Servicentre. (Refer to page 39.)Refer servicing to qualified service personnel.Video Head Cleaning