23RQT6457ReferenceMAIL TO:Product Service1. Damage requiring service—The unit should be serviced by qualified service personnel if:(a) The AC power supply cord or AC adaptor has been damaged; or(b) Objects or liquids have gotten into the unit; or(c) The unit has been exposed to rain; or(d) The unit does not operate normally or exhibits a marked change in performance; or(e) The unit has been dropped or the cabinet damaged.2. Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all otherservicing to authorized servicing personnel.3. Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer orparts that have the same characteristics as the original parts. Unauthorized substitutes may result in fire, electricshock, or other hazards.4. Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in properworking condition.Product informationFor product information or assistance with product operation:In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com, or web site (http://www.panasonic.com/sd).In Canada, contact Panasonic Canada Inc. Customer Care Centre at 905-624-5505, web site (www.panasonic.ca), oran authorized Servicentre close to you.In other areas, consult your dealer.For Product Information, Operating Assistance, Literature Request,Dealer Locations, and all Customer Service inquiries please contact:1-800-211-PANA (7262), Monday–Friday 9 am–9 pm; Saturday–Sunday9 am–7 pm, EST.or send e-mail: consumerproducts@panasonic.com1-800-332-5368 (Customer OrdersOnly)Panasonic Services Company 2042184th Avenue South, Kent, WA 98032(6 am to 5 pm Monday–Friday; 6 amto 10:30 am Saturday; PST)(Visa, MasterCard, Discover Card,American Express, Check)Web Site: http://www.panasonic.comYou can purchase parts, accessories orlocate your nearest servicenter by visitingour Web Site.Accessory Purchases:Service in Puerto RicoMatsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina,Puerto Rico 00985Phone (787) 750-4300 Fax (787) 768-2910Centralized Factory ServicenterPanasonic Services Company1705 N. Randall Road,Elgin, IL 60123-7847Attention: SD RepairPlease carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter.Customer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”)Product Repairs