42Dealing with Problems (Advanced)Your peripheral does notwork (An error occursw h i l e i n s t a l l i n g t h edriver)Unable to printThe cursor does not movefrom mouse operationsThe device connected tothe serial port does notworkE x t e r n a l m o u s e o rtrackball connected to theexternal keyboard/mouseport does not workA PC Card does not workThe address map for IRQ,I/O port address, etc. isunclearYou need to use drivers conforming to the current operating system(version). Someearlier drivers will no longer work. To confirm the version, select [System] in [start] -[Settings] - [Control Panel].For more information, ask the manufacturer of the driver in question.Check the computer-printer connection.Make sure the printer is on.Make sure the printer is in the online state.Make sure paper is in the printer tray and there is no paper jam.Has the Setup Utility been used to set [Parallel Port] to [Enable] or [Auto]?Depending on the printer, EPP or ECP may not work at times.Check your mouse connection, then reboot the computer from the keyboard.From the keyboard, you may select to press or Ctrl + Esc , then select [ShutDown].Check the connection.Confirm that the device driver for the serial port works. Refer to the referencemanual of the device.Confirm that two mouse devices are not connected, one through the external key-board/mouse port and the other through the serial port.Confirm that [Serial Port A] or [Serial Port B] has not been set to [Disable].Depending on the device, the operable I/O and IRQ may be limited. Try differentI/O and IRQ settings in the Setup Utility.Some devices may not work since the serial port of the port replicator allows theselection of only [3E8/IRQ5] or [2E8/IRQ10]. In such cases, we recommend usingthe serial port of the computer.Windows 2000A mouse connected to the serial port will not work.In some circumstances, if a PS/2 external mouse with a serial interface conversionfunction is connected to the port, it may not operate normally. Try connecting it to theserial port.Make sure the card is properly inserted.Confirm that the card conforms to the PC Card Standard.Note that after a driver is installed, the computer must be rebooted.Check that the proper port settings have been made.Read the PC Card’s manual. Or, you may need to call the manufacturer of the PC Card.Try removing / reinserting the PC Card by following the proper procedure. (page 21)Windows 2000Confirm that a driver for Windows 2000 has been installed.Windows 98Check the address map by going to [View Resources] in [Start] - [Settings] - [ControlPanel] - [System] - [Device Manager] - [Computer] - [Properties].Windows 2000Check the address map by going to [View] - [Resources by type] in [Start] - [Settings]- [Control Panel] - [System] - [Hardware] - [Device Manager].Connecting Peripherals(To next page)