34LIMITED WARRANTYGetting StartedUseful InformationTroubleshootingAppendixPANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTYCoverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding softwaremedia), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship undernormal use, subject to the terms set forth below, during the period of warranty coverage specified.Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the natureof the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding holidays) forinstructions on how to obtain service. A purchase receipt or other proof of date of original purchase is required before warranty ser-vice is performed. Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable rebuilt partson an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance of the originalperiod of warranty coverage.No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failureof, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, intro-duction of liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CON-TROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*2 . PANASONIC WILL NOT BE RESPONSIBLEFOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.*2 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systemswhen used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Sys-tems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets)No.36SOFTWARE MEDIA LIMITED WARRANTYCoverage – PCI warrants to you, the first end user customer, that the disk(s) or other media on which software program(s) is/aresupplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from dateof receipt as evidenced by your purchase receipt for your Panasonic Computer product.THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software.Please refer to the software licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) days warranty period, andyou return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, 5770 Ambler Drive, Missis-sauga, Ontario L4W 2T3, within the warranty period, together with a copy of your purchase receipt, and an explanation of the sus-pected defect, PCI will replace in Canada the defective disk(s) or other media.Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of themedia only. It does not cover any other damages, including, but not limited to, loss of use or profit loss, or special, indirect or conse-quential damages, or other claims, whether or not of similar character.No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product,or in environmental conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling,modification or attempted modification of the program, or if damaged by accident or act of God. PCI is not responsible for damage toor loss of any program, data or removable storage media.GENERALNO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUTNOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITHRESPECT TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT ORCONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT,OR FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS,PROFIT OR GOODWILL.IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOUFOR THE COMPUTER PRODUCT.NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSEOF ACTION AROSE.Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.For CanadaScope of Coverage Period of Coverage Type of Failure Coverage• Laptop Computers (except Battery) and AC Adaptor• Factory/PCI installed options including Wireless WAN, GPS,Bluetooth, Finger print reader, Backlit keyboard, MemoryCard and Media Bay Drives (Floppy, CD/DVD)• Ultra-Mobile PC (CF-U1/CF-H1)• Mobile Wireless Display• PDRC – LCD and Keyboard Assemblies• Port ReplicatorThree (3) Years from Date ofOriginal End User CustomerPurchaseDefective Materials or Work-manship• Hand-held Computers• Battery• Battery charger• Auto Adaptor• External USB DrivesOne (1) Year from Date ofOriginal End User CustomerPurchaseDefective Materials or Work-manship• Standard or Digitizer Stylus Pen Ninety (90) Days from Date ofOriginal End User CustomerPurchaseDefective Materials or Work-manship• All consumable items including protection film, cleaning cloth,carry case, tether and harness No CoverageIF YOU SHIP THE PRODUCT FOR WARRANTY SERVICECarefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase.No liability is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier.