Panasonic Toughbook CF-S9KWAZG1M Reference Manual

Also see for CF-C1 Series: Supplementary instructions Operating instructions Operating instructions Reference manual Reference manual

166Troubleshooting (Advanced)Replacing sensorz If you need to replace a non-functioning fingerprint reader, follow this procedure.Enrollment to the hard disk:If enrollment to hard disk is used, “Protector Suite” has not stored any data on the device and therefore has no problem tocontinue after you replaced the sensor. However, in case you use the Power-on security (Preboot Authentication), youmay need to use the [Manage Fingerprints] wizard to update the related data.Enrollment to the device:If the fingerprint has been enrolled to the device, a new passport will be required. Follow the procedure in the section“Starting Over” (Î page 114).Protector Suite reinstallationz Uninstall Protector Suite (Î page 113) before reinstalling it. After uninstallation, reinstall Protector Suite (Î page 107).z During Protector Suite uninstallation, you can select whether to delete the Protector Suite Data - including passports.z To use password data or “Password Bank” data after reinstalling Protector Suite, select [Leave Protector Suite *.* data forlater use]. After the new installation, you will be able to use your data again.z If you select [Remove all Protector Suite *.* data], you need to enroll fingerprint data again after reinstalling ProtectorSuite. In case of changing the Enrollment mode, reinstalling Protector Suite is necessary.Lost [File Safe] backup passwordz It is necessary to change the backup password for [File Safe], refer to the Protector Suite Help menu.• Click (Start)/ [start] - [All Programs] - [Protector Suite] - [Control Center] - [Help] - [Help].Accessing [File Safe] after Protector Suite uninstallationz [File Safe] data can be accessed only using Protector Suite. If you accidentally uninstalled Protector Suite, you have toreinstall it. If passport data was not removed during uninstallation, everything will work automatically including [File Safe].If the passport data was removed during uninstallation the [File Safe] will recognize that the installation was changed andwill offer to use the backup password, instead.Accessing [File Safe] after computer crashz If you have an exported passport, import it now so you can access [File Safe] directly using fingerprints. Otherwise youcan access [File Safe] using the [File Safe] backup password: [File Safe] will recognize that the installation was changedand will offer to use the backup password, instead.Windows 7 Windows XP