Panasonic Toughbook CF-W5MWEZAJM Operating Instructions Manual

Also see for CF-W5 series: Supplementary guide Supplementary instructions Operating instructions Reference manual User manual

Contents

28Troubleshooting (Basic)/Error Code/MessageGetting StartedUseful InformationTroubleshootingAppendix BatteryThe battery indicator islights red.z The battery level is very low (the charge is approx. 9% or less).z Connect the AC adaptor. You can use the computer when the indicator light is orange. Ifyou do not have an AC adaptor, save your data and power off your computer. Afterreplacing the battery pack with a fully charged one, turn your computer on again.The battery indicator isblinking.z If blinking red:Quickly save your data and power off your computer. Remove the battery pack and dis-connect the AC adaptor, then connect them again. If the problem persists, contact yourtechnical support office. The battery pack or charging circuit may be defective.z If blinking orange:• Battery cannot be recharged temporarily because the internal temperature of the bat-tery pack is outside the acceptable temperature range for recharging. Your computercan be used normally in this state. Once the range requirement is satisfied, chargingbegins automatically.• Software applications and peripheral devices (USB devices, etc.) are consuming toomuch power. Exit the software applications currently running. Once the range require-ment is satisfied, charging begins automatically.The battery indicator isflashing.z The battery is recharging.If [Battery Charging Indicator] in [Main] menu of the Setup Utility is set to [Flashing], theindicator will alternately become lighter and darker. Touch PadThe cursor does not work. z When using the external mouse, connect it correctly.z Restart the computer by using the keyboard.Press and press Î three times, and press Ï to select [Restart] and press Enter.z If the computer does not respond to keyboard commands, read “No response” (Î below).Cannot input using thetouch pad.z Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility.z The drivers for some mice may disable the touch pad. Check your mouse’s operating instructions. Reference ManualThe Reference Manual is notdisplayed.z Install Adobe Reader.A Log on to Windows as an administrator.B Click (Start) and input “c:\util\reader\AdbeRdr70_enu_full.exe ” in [Start Search]then press Enter.C Update Adobe Reader to its latest version.If your computer is connected to the internet, start up Adobe Reader and click [Help] -[Check for updates now]. Reinstalling B’s Recorder/B’s CLiPA serial number isrequested when reinstalling.z Input the following serial number.B’s Recorder:B’s CLiP: Others[System Restore] does notappear by pressing F8.z The restoration program does not run after Windows Anytime Upgrade is executed.For further information, access the following web site:https://eww.pavc.panasonic.co.jp/pc/itn/support/vistainfo.htmlNo response. z Press Ctrl+Shift+Esc to open Task Manager and close the software application thatis not responding.z An input screen (e.g., password input screen at startup) may be hidden behind anotherwindow. Press Alt+Tab to check.z Slide the switch for four seconds or longer to shut down the computer, and then slide thepower switch to turn it on. If the application program does not work normally, uninstall andreinstall the program. To uninstall, click (Start) - [Control Panel] - [Uninstall a pro-gram].The PC information viewerstartup is slow.z It may take a minute or longer to start up depending on the network environment.