Panasonic Toughbook CF-W5MWEZAJM Operating Instructions Manual

Also see for CF-W5 series: Supplementary guide Supplementary instructions Operating instructions Reference manual User manual

Contents

31 Getting StartedUseful InformationTroubleshootingAppendix4 Press F10.At the confirmation message, select [Yes] and press Enter.The computer will restart.5 Press Ctrl + F7 while [Panasonic] boot screen is displayed.When the PC-Diagnostic Utility starts up, it will automatically begin the diagnostic check for all hardware components.z If the password is requested, enter the password.z The touch pad and the internal keyboard cannot be used until alternating blue and yellow colors are displayedon the left side of the hardware icon (A).z By clicking the icon, you can execute the following operations:• : Start the diagnostic check from the beginning• : Stop the diagnostic check (You cannot restart the check partway through by clicking )• : Display help (click the screen or press Space to return to the original diagnostic check screen)z You can check the status of the diagnostic check by the display color on the left side of the hardware icon (A).• Aqua: Not running diagnostic check• Alternating blue and yellow: Currently running diagnostic check. The interval of the alternating colors differsdepending on the type of diagnostic check currently running.During memory diagnostic check, the display may freeze for a long period of time. Wait until the process iscomplete.• Green: No problems discovered• Red: Problems discoveredNOTEz Using the following procedure, you can run a diagnostic check on a specified hardware component,or run an extended diagnostic check on the hard disk (The extended diagnostic check is only for thehard disk). The extended diagnostic check is more detailed, and so requires a longer period of time torun.A Click to stop the diagnostic check.B Click the icon for the hardware that is not to be checked, so that the icon is displayed in gray (B).When running a check on the hard disk, clicking the icon once will turn on the extended diagnosticcheck (“FULL” (C) will be displayed below the icon); click again, and the icon will be displayed ingray.C Click to start the diagnostic check.6 When all the hardware has been checked, confirm the diagnostic check results.If the display is red and the message “Check Result TEST FAILED” is displayed, you can assume that there is aproblem with the computer’s hardware. Confirm which hardware component is displayed as red, and contact yourtechnical support office.If the display is green and the message “Check Result TEST PASSED” is displayed, the computer’s hardware isoperating normally. Continue using the computer as it is. If the computer still does not operate properly, reinstallthe software. (Î page 24)NOTEz If you run a memory diagnostic check after installing a new RAM module (sold separately) and the message “CheckResult TEST FAILED” is displayed:Remove the additional RAM module and run the diagnostic check again. If the message “Check Result TESTFAILED” is still displayed, you can assume that there is a problem with the internal RAM module.7 After the diagnostic check is complete, click (close), or press Ctrl + Alt + Del torestart the computer.AC