Panasonic VL-MN1000 Installation And Operating Instructions Manual

10.1 TroubleshootingCamera images (lobby station and door station images)Problem Cause & Solution PageImages appear distorted. R Images may appear distorted because of the characteristics of thecamera lens. This is not a malfunction. –The image of the subjectis displayed in black andwhite (or bluish-purple).R At night or when there is poor light in the area around the lobby stationor door station, the image of the subject may be displayed in black andwhite (or bluish-purple).→ The lobby station or door station may need to be configured so thatthe light turns on when it is dark and a visitor is calling. This settingis available using web programming. For more information, consultyour facility staff.–Images at night are darkand faces cannot beidentified.R The lobby station’s or door station’s light is not turning on.→ The lobby station or door station may need to be configured so thatthe light turns on when it is dark and a visitor is calling. This settingis available using web programming. For more information, consultyour facility staff.–The images of people'sfaces are dark.R The lobby station’s or door station’s backlight compensation feature isturned off.→ The lobby station or door station may need to be configured so thatthe lobby station’s or door station’s backlight compensation featureis turned on. This setting is available using web programming. Formore information, consult your facility staff.–Images are dirty orunclear.Images are not in focus.R There is dirt on the surface of the lobby station's or door station's lens.→ Wipe the lens with a soft, dry cloth. –R There is water condensation on the surface of the lobby station’s ordoor station's lens.→ Wait for the condensation to evaporate.–Images are white orblack.R The “Brightness” setting is incorrect.→ Adjust the setting. 23Images are white, orwhite lines or circles areshown on the display.R Strong light such as sunlight is shining into the lens of the lobby stationor door station causing images to be difficult to see on the display.(This is not a malfunction.)→ Locating the lobby station or door station away from direct sunlightor changing the angle that the lobby station or door station isinstalled may help reduce this problem.–There is a small black dotin the background.R If the sun can be seen, its centre appears as a black dot. This is not amalfunction. –Images are flickering. R AC (alternating current) lights such as fluorescent lights are used nearthe lobby station or door station.→ AC (alternating current) lights such as fluorescent lights may causeflickering in dark environments. (This is not a malfunction.)–SoundProblem Cause & Solution PageThe room monitor doesnot sound a ringtonewhen a call is received.R The “Do Not Disturb Time” setting is activated and the roommonitor is in "do not disturb" mode.→ Adjust the setting.23R The “Ring Volume” setting is incorrect.→ Adjust the setting. 232610. . Troubleshooting10. Troubleshooting