Frequently Asked Questions72FAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If the problem still persists, please contact your local Panasonic dealer for assistance.Block noise, frozen or disappearing image occurs in DVB mode / White spots or shadow image (ghosting) occurs inAnalogue mode / Some channels cannot be tunedtCheck the position, direction and connection of the aerial.tCheck [Signal Condition] (p. 38). If [Signal Quality] is displayed in red, the DVB signal is weak.tWeather conditions will affect signal reception (heavy rain, snow, etc.), in particular in poor reception areas. Even duringgood weather, the high pressure can cause poor reception of some channels.tDue to the digital reception technologies involved, quality of the digital signals may be relatively low in some cases,despite good reception of analogue channels.tTurn the TV off with the Mains power On / Off switch, and then on again.tIf problem persists, consult your local dealer or service provider for the availability of services.No programmes shown on TV GuidetCheck the digital transmitter.tAdjust the direction of the aerial to another transmitter installed nearby.tCheck the analogue broadcast. If the image quality is poor, check the aerial and consult your local dealer.Neither image nor sound is producedtIs the TV in AV mode?tCheck the correct input mode is selected.tCheck the mains lead is plugged into the socket outlet and the TV is turned on.tCheck the Picture Menu (p. 27, 28) and volume.tCheck all required cables and connections are firmly in place.Auto aspecttAuto aspect is designed to provide you with the best ratio to fill the screen. (p. 68)tPress the ASPECT button if you would like to change the aspect ratio manually. (p. 17)Black and white picturetCheck that the output of the external equipment matches the input of the TV.When connecting with SCART, ensure the output setting of the external equipment is not S-Video.Input mode, i.e. EC/AV1 remains on the screentPress the button to clear these.Press again to redisplay.Q-Link function does not worktConfirm SCART cable and connection.Also set [AV1 out] in the Setup Menu. (p. 30)[VIERA Link] function does not work and an error message appearstConfirm the connection. (p. 57, 58)tTurn the connected equipment on and then switch the TV on. (p. 60)Recording does not start immediatelytCheck the settings of the recorder. For details, read the manual of the recorder.There may be red spots, blue spots, green spots and black spots on the screentThis is a characteristic of liquid crystal panels and is not a problem. The liquid crystal panel is built with very highprecision technology giving you fine picture details. Occasionally, a few non-active pixels may appear on the screen as afixed point of red, green, blue or black.Please note this does not affect the performance of your LCD.