Panasonic Viera TX-P42S21B Operating Instructions Manual

Frequently Asked Questions● Technical Information● FAQs, etc.69FAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If the problem still persists, please contact your local Panasonic dealer or Panasonic Customer CareCentre for assistance. For details p. 76Block noise, frozen ordisappearing image occursin digital mode / White spotsor shadow image (ghosting)occurs in analogue mode /Some channels cannot betunedCheck the position, direction and connection of●the aerial.Check “Signal Condition” (p. 40). If “Signal●Quality” is displayed in red, the digital signal isweak.Check your postcode area is able to receive●the Freeview channels at www.freeview.co.ukDigital signals may be relatively low to●prevent interference with analogue signalsfor the period of Digital Switchover. Checkthe schedule of Digital Switchover at www.digitaluk.co.ukWeather conditions will affect signal reception●(heavy rain, snow, etc.), in particular in poorreception areas. Even during good weather,high pressure can cause poor reception ofsome channels.Due to the digital reception technologies●involved, quality of the digital signals may berelatively low in some cases, despite goodreception of analogue channels.Turn the TV off with the Mains power On / Off●switch, and then on again.If problem persists, consult your local dealer.●Neither image nor sound isproducedIs the TV in AV mode?●Check the correct AV input mode is selected.●Check the mains lead is plugged into the●socket outlet.Has the TV been turned On?●Check the Picture Menu (p. 28) and volume.●Check all required cables and connections are●firmly in place.Auto aspectAuto aspect is designed to provide you with the●best ratio to fill the screen. (p. 66)Press the ASPECT button if you would like to●change the aspect ratio manually (p. 16).S-Video / black and white pictureA black and white picture may be seen when the TV is●set to S-Video when the connected equipment is not.Change the setting on the TV (p. 24).Check that the output of the external equipment●matches the input of the TV. If the output of the externalequipment is set to S-Video, the TV must also be set toS-Video (p. 24).Input mode, i.e. EC/AV1 remainson the screenPress the● button to clear this message.Press again to redisplay.Q-Link function does not workConfirm SCART cable and connection.●Also set “AV1 / AV2 out” in the Setup Menu (p. 30).“VIERA Link” function doesnot work and an error messageappearsConfirm the connection. (p. 56 and p. 57)●Turn the connected equipment on and then switch the●TV on. (p. 59)Recording does not startimmediatelyCheck the settings of the recorder. For details, read the●manual of the recorder.Contrast is reducedContrast is lowered in the following conditions without●any user operation for a few minutes:no signal in DVB or AV mode•selection of a locked channel•selection of a invalid channel•selection of a radio channel•displayed menu•digital teletext (no video contents)•thumbnail or still picture in SD Card mode•