Panasonic Viera TX-P42S21B Operating Instructions Manual

70Problem ActionsScreenChaotic image, noisy Set “P-NR” in the Picture Menu (to remove noise). (p. 28)●Check nearby electrical products●(fluorescent lamp, DECT phones, mobile phones, microwave, etc.).No image can be displayed Is “Contrast”, “Brightness” or “Colour” in the Picture Menu set to the●minimum? (p. 28)Please also refer to “Neither image nor sound is produced” (p. 69).●Blurry or distorted image(no sound or low volume)Reset channels. (p. 36 and p. 37)●Please also refer to “Neither image nor sound is produced” (p. 69).●Unusual image is displayed Turn the TV Off with Mains power On / Off switch, then turn it On●again.If the problem persists, perform “Shipping Condition” (p. 46).●SoundNo sound is producedIs “Sound mute” active? (p. 8)●Is the volume set to the minimum?●Is Speaker Selection (VIERA Link) set to “TV”?●Please also refer to “Neither image nor sound is produced” (p. 69).●Sound level is lowor sound is distortedSound signal reception may be deteriorated.●Set “NICAM” (p. 29) in the Sound Menu to “Off”. (Analogue only)●Please also refer to “Neither image nor sound is produced” (p. 69).●Digital ChannelNo programmes shown on TVGuideReset channels. (p. 36 and p. 37)●Check the digital transmission by contacting Digital UK on●08456 50 50 50 or at www.digitaluk.co.ukCheck the analogue broadcast (if still available in your area).●Consult an aerial engineer to check the alignment of your aerial.●Cannot find a channelyou have previously watchedThe channel may broadcast for part of the day.●Check the channel in the TV Guide. (p. 18)●Channel position numbers may be changed by broadcasters.●Reset channels. (p. 36 and p. 37)●HDMISound is unusualSet the sound setting of the connected equipment to “2ch L.PCM”.●Check the “HDMI1 / 2 / 3 Input” setting in the Sound Menu. (p. 29)●If digital sound connection has a problem, select analogue sound●connection. (p. 68)Pictures from externalequipment are unusualwhen the equipment isconnected via HDMICheck the HDMI cable is connected properly. (p. 64)●Turn the TV and equipment Off, then turn them On again.●Check an input signal from the equipment. (p. 68)●Check the output resolution of the equipment.●Use equipment compliant with EIA/CEA-861/861B.●NetworkCannot connect to the networkCheck the LAN cable is connected properly. (p. 50)●Check the connections and settings. (p. 50 and p. 51)●Check the network equipment and network environment.●The router may not be set to issue IP address automatically. If the●network administrator prefers to allocate an IP address, set an IPaddress manually. (p. 51)The router may be using MAC address filtering (security setting).●Confirm the MAC Address of this TV (p. 51) and set the router to beable to use it.If the problem persists, consult your Internet Service Provider or●telecommunications company.OtherThe TV does not switch OnPress and hold the standby On / Off switch on the remote control●for about 1 second if Power LED is red.Check the mains lead is plugged into the socket.●The fuse in the mains plug may have blown. Replace it with one of●an identical rating (p. 4).The TV goes into Standby mode Auto power standby function is activated. (p. 9)●The TV enters Standby mode about 30 mins. after analogue●broadcast ends.The remote control does not workor is intermittentAre the batteries installed correctly? (p. 6)●Has the TV been switched On?●The batteries may be running low. Replace them.●Point the remote control directly at the front of the TV (within about●7 m and a 30 degree angle of the front of the TV).Situate the TV so that sunshine or other sources of bright light do●not shine on the TV’s remote control signal receiver.Parts of the TV become hot Temperature rises of parts of the front, top and rear panels will not●pose any problems in terms of performance or quality of the TV.An error message appears Follow the message’s instructions.●If the problem persists, contact your local Panasonic dealer or the●authorized Service Centre.FAQs