28Symptom Cause/solution ReferencepagesS6130When using anoptional inner cover,upper side of imagesare hidden (becomeblack) when the tiltangle of the camerais almost level.The inner cover (accessory of the optional bracket) isused to make the silver camera body inconspicuousthrough the dome cover when the camera is installedwith the bracket (option).• This is not malfunction. This is caused by the shape ofthe inner cover.Also, if the setting of “Maximum gain” is too large, theimage will become white depending on the subject.−When the power isturned on, the statusindicator lights orblinks orange.• Is the Ethernet cable connected appropriately?Connect the Ethernet cable appropriately.• Is the hub or router connected to the camera operatingappropriately?Check if the hub or router in use is operating appropriately.• Isn’t the Ethernet cable connected to the camera broken?Replace the cable with another one.17Status indicatorkeeps on blinkingorange approx. in 2seconds intervals.• UPnP TM error has occurred since the power is not sup-plied to the router.Turn on the power of the router. Wait until the connec-tions are established.−• An error has occurred during the port update by theUPnP function.If the router in use does not support the UPnP function,perform the port forwarding setting for the router. Inaddition, deactivate the setting of auto port forwardingfor the camera.OperatingInstructions(included inthe CD-ROM)• UPnP function of the router is disabled.Refer to the operating instructions of the router toenable the UPnP function.−Status indicatornever lights up.• Is “Off” selected for “Indicator” on the “Basic” page?Select “On” or “On(Access)” for the indicator setting.OperatingInstructions(included inthe CD-ROM)Status indicatorkeeps on blinking red.• The camera may be out of order.Contact your dealer.• Refer to the [Status information] on the Panasonic sup-port website (https://security.panasonic.com/support/info/) after checking the displayed contents of the"Maintenance" page - the [Status] tab - [Self check] ofthe setup menu.−