29Symptom Cause/solution ReferencepagesStatus indicatorlights red.This indicator lights up red when data cannot besaved on the SD memory card.• Isn’t the write protect switch of the inserted SD mem-ory card set to “LOCK”?Unlock the write protect switch of the SD memory card.• Hasn’t the inserted SD memory card been formattedon a PC?Use an SD memory card formatted on the camera.Or install the software to format the SD memory cardon the PC.Refer to our website(https://security.panasonic.com/support/info/) for fur-ther information about the supported software.• Isn’t the inserted SD memory card faulty?Replace the card with a normal one.OperatingInstructions(included inthe CD-ROM)Audio input containsnoise.• Check the following.• Grounding of the camera, a switching hub or periph-eral devices are not done.• The camera is used near an electrical power line.• The camera is used near a device which producesstrong magnetic field or radio waves (such as near aTV/radio antenna, a motor of an air conditioning sys-tem, a transformer, etc.)When audio input still contains noise even after check-ing the above possibilities, use a powered microphoneor connect audio output with low output impedance.14The image refreshinterval on the webbrowser is longer orthe image is dis-played intermittently.• When using the camera with the high frame rate andhigh image quality, the image update delays due to thePC specifications. These cases may be improved byusing a PC with the following specifications.CPU: Intel ® CoreTM i7 6700 or fasterMemory: 8 GB dual channel (4 GB×2) or more【Example of using the camera in case that the imagerefresh interval is longer or intermittent】• Image capture size: 1920×1080, Frame rate: 60 fps,Bit rate: 4096 kbps S6130 S6131• Image capture size: 1280×720, Frame rate: 60 fps,Bit rate: 3072 kbps• Image capture size: 1280×720, Frame rate: 30 fps,Bit rate: 2048 kbps(When referring to multiple browsers 4 images or more)6