Panasonic WV-SMR10 Operating Instructions Manual

Also see for WV-SMR10: Important information

Contents

14 TroubleshootingBefore asking for repairs, check the symptoms with the following table.Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or aproblem is not described below.Symptom Cause/solution Reference pagesCannot access from theweb browser.• Is the LAN cable (category 5 or better) firmly connectedto the network connector of the microphone?Installation Guide• Is the link indicator lit?When it is not lit, connection to a LAN may not beestablished or a network may be not working correctly.Check if the cables have any contact failure or if thewiring is correct or not.Installation Guide• Is the power of the microphone on?Check if the power of the microphone is turned on.Installation Guide• Are the set IP addresses valid? 32• Are you accessing the wrong IP address?Check the connection as follows.With the Windows command prompt, > ping “IP addressof the microphone”.If there is reply from the microphone, the connection isnormal.If there is no reply, check the connection with thefollowing methods using a computer connected to thesame network as the microphone. If the firewall settingson the PC are enabled, temporarily disable them beforeperforming settings on the microphone.– Start the Panasonic “IP Setting Software”, confirmthe microphone's IP address, and then access thatIP address.– If the network settings (IP address, subnet mask,and default gateway) are incorrect, reboot themicrophone and change the network settings byusing the Panasonic “IP Setting Software” within 20minutes after the restart.– In networks that do not have a DHCP server, the IPaddress of the microphone will be configured to“192.168.0.10” when the microphone is rebooted byholding the INITIAL SET button on the microphone.After the microphone is initialized, access themicrophone and set the IP address again. (Whenthe microphone is initialized, all the settings of themicrophone previously configured on the setupmenus will be initialized.)65Installation Guide70 Operating Instructions14 Troubleshooting