28Symptom Cause/solution ReferencepagesWhen the power isturned on, the liveindicator lights orblinks orange.• Is the Ethernet cable connected appropriately?Connect the Ethernet cable appropriately.• Is the hub or router connected to the camera operatingappropriately?Check if the hub or router in use is operating appropriately.• Isn’t the Ethernet cable connected to the camera broken?Replace the cable with another one.18Live indicator keepson blinking orangeapprox. in 2 secondsintervals.• UPnP TM error has occurred since the power is not sup-plied to the router.Turn on the power of the router. Wait until the connec-tions are established.−• An error has occurred during the port update by theUPnP function.If the router in use does not support the UPnP function,perform the port forwarding setting for the router. Inaddition, deactivate the setting of auto port forwardingfor the camera.OperatingInstructions(included inthe CD-ROM)• UPnP function of the router is disabled.Refer to the operating instructions of the router toenable the UPnP function.−Live indicator neverlights up.• Is “Off” selected for “Indicator” on the “Basic” page?Select “On” or “On(Access)” for the indicator setting.OperatingInstructions(included inthe CD-ROM)Live indicator keepson blinking red.• The camera may be out of order.Contact your dealer.• Refer to the [Status information] on the Panasonic sup-port website (https://security.panasonic.com/support/info/) after checking the displayed contents of the“Maintenance” page - the [Status] tab - [Self check] ofthe setup menu.−Live indicator lightsred.This indicator lights up red when data cannot besaved on the SD memory card.• Isn’t the write protect switch of the inserted SD mem-ory card set to “LOCK”?Unlock the write protect switch of the SD memory card.• Hasn’t the inserted SD memory card been formattedon a PC?Use an SD memory card formatted on the camera.Or install the software to format the SD memory cardon the PC.Refer to our website(https://security.panasonic.com/support/info/) for fur-ther information about the supported software.• Isn’t the inserted SD memory card faulty?Replace the card with a normal one.OperatingInstructions(included inthe CD-ROM)