34TroubleshootingTelephone SystemProblem Cause & RemedyAn alarm tone soundswhen you press [C],[SP-PHONE] or [VOICEENHANCER].• You are too far from the base unit. Walkcloser to the base unit and try again.• Confirm the AC adaptor is plugged in.• Raise the base unit antenna.• If the above remedies do not solve theproblem, the handset may have lostcommunication with the base unit.Register the handset again (p. 23)Static, sound cuts in/out,fades. Interference fromother electrical units.• Move the handset and base unit awayfrom other electrical appliances (p. 3).• Walk closer to the base unit.• Raise the base unit antenna.The handset does not ring. • The ringer volume is turned off. Set tohigh, medium, or low (p. 15).You cannot program anyfunction items.• Programming is not possible while thehandset is being used.• Do not pause for over 60 seconds whileprogramming.• Walk closer to the base unit.• While another user is listening tomessages or the Answering System ishandling a call, you cannot program. Tryagain later.While programming, thehandset starts to ring andthe program stops.• A call is coming in. To answer the call,press [C] or [SP-PHONE]. Try againfrom the beginning after hanging up.You cannot redial. • If the last number dialed was more than48 digits long, the number will not beredialed correctly.You cannot make longdistance calls.• Please make sure that you have longdistance service.You cannot page thehandset.• The handset is too far from the base unitor is engaged in an outside call. Tryagain later.TG2323C.fm Page 34 Friday, February 20, 2004 10:59 AM