137When audio quality is poor:End a call and try again.When the other party cannot hear you speaking:Your handset may be set to MUTE. Disable the MUTEfunction.When battery lifetime is shorter than usual:This may happen when you are in an area with lowsignal strength. Turn off your handset when it is not inuse. Change the battery when battery energy isexhausted.When your cell phone does not turn on:Make sure your battery is charged. Check to see ifyour phone works while recharging the battery.When you are unable to send a message:Either you are not registered to receive SMS service, oryou may be in an area where your network serviceprovider cannot provide such service.When you are unable to make a call:Your phone may be set to “fixed dial.” Cancel the“fixed dial” function.Check List136Check ListIf you experience any problem while using your cell phone, please referto the following checklist. If the problem still persists, contact yourdealer or nearest service centre.When the “Insert SIM Card” message appears:Make sure the SIM card is correctly installed. Check tosee if the SIM card is working properly. If it does notwork, try to clean the contact point of the card. If it isout of order, take it to the nearest service centre.When the “Handset locked enter password”message appears:Enter the handset password. If you cannot rememberthe password, contact the nearest service centre.When the “Enter PIN1” message appears:InputPIN1. If you cannot remember it, contact thenearest service centre. You can still receive calls even ifyour cell phone becomes locked by entering theincorrect PIN1 on three consecutive attempts.When the “No service” or “Network failure” messageappears:Check the SSI (Signal Strength Indicator) state. If youcannot make a connection in underground areas or inbuildings where signal strength may be low, try movingto another place. If you still cannot make a connection,contact the nearest service centre.