8-4 P/N 480-0049-00-13Chapter 8: Diagnostics/MaintenanceVerify Unit ProvisioningAn error with Tenor DX‘s provisioning may cause a number of problems. It may be a simple error, such as anincorrect IP address or telephone number, or it may be something more complex, such as incorrect T1/E1parameters.Evaluate your system provisioning. Check all data provisioning information, and re-configure if necessary.See Chapter 5: Getting Started: Command Line Interface (CLI).Ping UnitPing enables you to ping an IP address. See Chapter 8: Diagnostics/Maintenance Chapter 4: Getting Started:Tenor Configuration Manager/Tenor Monitor for more information.Tenor DX cannot receive or transmit calls. Check DS1 card Span Status LEDs. If unlit, it indicates thatthe T1 or E1 lines may be down.Generate alarm list for more information.Contact Central Office for interface issues.For DC only: The breaker trips due to exces-sive current.Power on/off using the circuit breaker.Common Symptom/Problem Description/Solution
