ENGLISH RAIS - Manual for RONDO & MINO II28ENGLISH RAIS - Manual for RONDO & MINO II29Cleaning and careThe wood burning stove and the chimney must be serviced by a chimney sweep once ayear. During cleaning and care, the stove must be cold.If the glass is sooty:- Moisten a piece of paper or newspaper, dip it in the ash, and rub the sooty glass withit.- Now rub with a piece of paper and the glass will become clean.- As an alternative you can use glass polish, which you can buy from you RAIS distributor.Clean the exterior with a dry sponge.Cleaning soapstone:Normal cleaning is done with a tightly wrung cloth. If necessary, the soapstone can becleaned with a normal diluting agent from a paint store. If there are stains which thediluting agent cannot handle, it is possible to abrade the stone slightly.Cleaning the combustion chamber:Scrape/shovel the ash out and store it in a non-flammable container until it has cooleddown. You can dispose of ash with your normal household waste.REMEMBER!! Never remove all the ashes from the combustion chamber - the woodwill burn at its best with a layer of ashes of approx. 20 mm.Prior to a new heating season, it should be checked that the chimney and smoke gasconnector are not blocked.Cleaning of the flue waysRemove the baffle plate by pivoting itup at one end and tilting it slightly at anangle.Carefully pull out the plate.Next, remove the flue diverter by lifting it upand pulling it forward.Carefully lift out the flue diverter.Remove dust and dirt and assemble inreverse order.Interruption of operationSmoke spillage around door:Could be due to too low draught in the chimney <12Pa- Check whether the flue or chimney is blocked- check whether the extraction hood is switched on; if it is, switch it off and open a win-dow/door in the proximity of the stove for a short while.Soot on glass:Could be because the firewood is too wet.- make sure that the stove is heated properly when firing up, prior to closing the doorCould be because the damper regulation is too low.A stove burning too strong could be caused by:- leak around the door seal- chimney draught too large >22 Pa, draught control regulator should be installed.A stove burning too weakly could be caused by:- too little firewood- too little air supply for room ventilation- unclean smoke channels- leaky chimney- leakage between chimney and flueIf your stove continues to malfunction, we recommend that you contact your RAIS dis-tributor or chimney sweep.IMPORTANT!! To ensure safe burning there must be clear yellow flames or clear embersat all times. The firewood should not be smoldering. Therefore you should never com-pletely cut off the air supply.WARNING!!In case of chimney fire:- shut off all air supply on the wood burning stove- contact the fire department- never attempt to put out fire with water!- afterwards, you should ask your chimney sweeper to check the stove and chimney