RCA BRC11072E User Manual

21ENSYMPTOM CAUSE (AND REMEDY)• Ensure the AC power cord is connected.• Make sure that the unit is turned on.• Remove any obstacles between the remote and the unit.• Use the remote near the unit.• Point the remote at the remote sensor on the unit.• Replace the battery in the remote with new one.• Make sure plastic sheet has been removed from battery section.• Make sure that you select POWER ON mode.• Make sure the unit is not paused. Press the PLAY button.• Make sure the unit is not in fast-forward or fast-reverse mode. Pressthe PLAY button.• Make sure the AUDIO/VIDEO input/output connections are correct.• The unit has overheated. Shut it off for 30 minutes to allow it to cooldown.• The region number of the disc doesn't match the region number ofthis unit.For DVD discFor Blu-ray disc• The disc is dirty. Gently clean the disc.• The disc is scratched.• The plugs and jacks are dirty. Wipe them with a cloth slightlymoistened with alcohol.• Clean the disc.• Make sure that the disc has the correct region code.• There is no disc inside the unit ("No Disc" appears on the screen).• Insert the disc correctly with the graphics facing up.• Clean the disc.• A non-NTSC disc has been inserted, or the disc region number doesnot match the region number of the unit.• Condensation may have formed inside the unit due to a suddenchange in temperature. Wait about an hour for it to clear and tryagain.• Make sure that disc supports PiP mode.No power.The remote control doesnot function.Very little or no sound iscoming from a DVD.No picture.The picture is not clear.Loud hum or noise isheard.Blu-ray Disc or DVD doesnot play.Picture-in-Picture (PiP)does not work on a Blu-ray Disc.Specifications and external appearance are subject to change without notice.Troubleshooting GuideBRC11072E_Eng_NO Pandora & YouTube.indd 21 6/25/2011 10:39:21