Reefe VSRM Series User Manual

Page | 14 Ascento 37 Export St Lytton QLD PH: 1800 807 604 | VSRM Inverter Contant Pressure Pumps | V2016.123 YEAR WARRANTY CONDITIONS1. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If you are a consumer as defined bythe Australian Consumer Law, you are entitled to a replacement or refund for a major failure and for compensation for any otherreasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be ofacceptable quality and the failure does not amount to a major failure. If you (the purchaser) do not fall within the meaning of‘consumer’ in the Australian Consumer Law the provisions of the Australian Consumer Law will not apply to you. The followingconditions form part of the instructions and do not over-ride your statutory rights.2. This warranty covers failure due to manufacturing defects for Pumps purchased from Ascento and used in mainland Australia. Weshall repair or replace faulty goods when we ascertain that the fault is due to manufacturing defects, within the period of time asadvised by us for any particular item. If you require a refund, you must return the item to the original place of purchase.3. Faults or losses or failure caused due to: Accidents, misuse, lack of maintenance, not following these instructions, damage causedby lightning strike/power surges/spikes/brownouts/operating the pump on power other than 240volts 50Hz mainspower/operating the pump on power supplied by a domestic generator - are not covered by warranty.4. Where fitted: The complete Impeller set (including shaft), Pre-filter Sponge, Seals, Mechanical Seals, Bearings and O-rings are allwearing items and therefore are not covered for “normal wear and tear”. They are covered by this warranty if they are faulty dueto a manufacturing defect.5. Warranty will be void if any tampering or removal of identification labels or electrical cables has occurred, or any non-genuineparts have been fitted, or repairs have been carried out by unqualified persons. No warranty applies for goods sold or used forHIRE or RENT or LEASE6. The Warranty excludes accidental or deliberate breakages, normal wear and tear, fading or breakdown due to the effect ofexposure to sunlight or chemicals or any other external factor that may affect the life of the product.7. This product is guaranteed as fit for the purpose of pumping CLEAN FRESH WATER in normal domestic household use, and for NOOTHER USE. Performance data quoted is generally from test data and is approximate and does not take into account factors in theinstallation such as loss of pressure and flow due to pipework & pipe-fittings & valves. It is the purchaser’s responsibility to ensurethat the product is fit for their purpose and of sufficient size & performance for their application.8. IMPORTANT: No electrical appliances last forever. Therefore ALL installations of these pumps must be constructed to allow theowner to easily remove the pump for servicing, and to easily remove the pump for replacement, warranty replacement orupgrading. The installation must NOT be constructed in such a manner that specialized tools, or paid tradespersons, or externalpaid contractors, are required to be engaged in order to remove and/or replace and/or refit the pump. Install the pump (and thepump controller if fitted) using Barrel-Union fittings so that the owner can EASILY remove the pump and/or controller for service orreplacement. Warranty is void if there is no Barrel Unions used and the pump and pump controller cannot be EASILY removed forservice. NEVER install pumps such that persons need to get inside a tank to remove/work on the pump. Warranty is VOID ifpersons have to get inside the tank to remove or repair the pump or controller. Warranty replacement does not normally includecosts of removal and re-installation as we have no control over the method of installation. A check-valve must be fitted to theoutlet of the pump to avoid backflow; warranty is void if not fitted. A Prefilter or Y-Strainer must be fitted between the tank andthe pump, warranty is void if not fitted. Also ball-valves or gate-valves must be fitted on the discharge to avoid loss of water duringservicing. WARNING: Penetrations through metal tanks for the power cable must conform to electrical code and be approved by alicenced electrician. WARNING: Swarf from cutting tank penetration (plastic or metal) may lead to pump failure which is notcovered by warranty. Remove ALL SWARF before installing the pump.9. Before installing or servicing disconnect from the power supply10. This pump is not to be used as your sole water supply. For critical applications where loss of water supply could cause seriousconsequences, use a DUAL PUMP System so you have a backup water supply or use a TOWN-WATER BACK-UP System.11. This pump MUST NOT be installed in any manner that if it were to leak, or fail to work, that it would cause damage or loss toproperty or persons. It MUST be installed in a well-ventilated and drained area. All warranty is void if this condition is not heededand no liability can be accepted in the case of damage or loss caused by failing to comply with this condition.12. The Pump must be correctly earthed and connected to its own separate circuit, with an integral RCD (safety switch) having a ratedresidual operating current not exceeding 30mA, in the circuit breaker.13. In the case of a fault, refer to the Trouble Shooting Guide first. If these steps do not rectify the problem, then return the faultyappliance to the original place of purchase with proof of purchase for replacement or refund. Alternatively you can mail us at POBOX 650 MORNINGSIDE QLD 4170 or send an email to customerservice@ascento.com.au with a photo of the faulty item, copy ofyour purchase receipt, a description of the problem, and your name and address and phone number - we will review your requestand send you a replacement directly if we accept your warranty claim. Or call us on 1800 807 604 with the above information;however we will always require a copy of your purchase receipt. Do not send the product to us unless we ask you to do so.14. If an exact replacement is not available, the closest equivalent product will be supplied at our discretion.15. This warranty does not exclude any non-excludable rights according to Australian Law. However any condition that is made void byAustralian Law does not void the remaining conditions, which shall stand unaltered.PRIVACY STATEMENT: We will not use your address or phone or fax number, or email address for marketing without your express permission.We will not sell or provide it to any other third party for the purpose of marketing.Thank you for purchasing our product. We trust it gives you years of trouble-free pumping!ASCENTO GROUP AUSTRALIA | REEFE PUMPS | 37 Export St Lytton Brisbane QLD 4178P: 1800 807 604 • F: 1800 807 609 • E: sales@ascento.com.au • W: www.ascento.com.au

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