Regency PG121/PG131 Zero Clearance Room Sealed Gas Fireplace 43WARRANTYExclusions:This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim. It does not coverinstallation and operational related problems such as over-firing, downdrafts or spillage caused by environmentalconditions, nearby trees, buildings, hilltops, mountains, inadequate flueing or ventilation, excessive offsets, negativeair pressures caused by insufficient make up air, mechanical systems such as furnaces, fans, clothes dryers etc.The warranty does not extend to any part or parts which show evidence of misuse or abuse, neglect, accident or lackof maintenance.Products made by other manufacturers and used in conjunction with the operation of this appliance without authoriza-tion from Regency, may nullify your warranty on this product.Regency, shall in no event be liable for any special, indirect consequential damages of any nature whatsoever whichare in excess of the original purchase price of the product. Any alteration to the unit which causes sooting or carbon-ning that results in damage to the exterior facia is not the responsibility of Regency.General:It is essential that all submitted claims provide all of the necessary information including purchase date, serial #, typeof unit and part or parts requested.Regency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Qual-ity Assurance Team carefully inspects each unit thoroughly before it leaves our door. Regency Industries Ltd.is pleased to extend this limited lifetime warranty to the original purchaser of a Regency Product.The Warranty: LifetimeCovered under the agreement are the following components:Combustion chamber, heat exchanger, burner tubes, logs, embers, glass (thermal breakage) and all gold plating(against defective manufacture).The above will be covered for parts and labour for the first five years and parts only thereafter.Electrical components such as fans, switches, wiring, thermodiscs, remote control, thermopiles, thermocouples andgas valves are covered for one year from the date of purchase.Conditions:All installations must be performed by an authorised gas fitter and installed according to all applicable local and nationalcodes. Also, all service work must be carried out by an authorised gas service person. It is the responsibility of theinstaller to ensure that the appliance is firing as per rating plate. Any part or parts of this unit which in our judgementshow evidence of such defect will be repaired or replaced at Regency's option, through an accredited distributor oragent provided that the defective part be returned to the distributor or agent Transportation Prepaid, if requested.In areas where there is not an approved service agent or the closest approved service agent is situated more thanthirty(30) kilometres from the installation, Regency is not obliged to arrange warranty repairs and travel and/or ad-ditional labour charges will apply.DISTRIBUTORS: Western Australia Eastern AustraliaAir Group Australia Fireplace Products Australia PTY. Ltd.28-30 Division St. 1-3 Conquest WayWelshpool, WA 6106 Hallam, VIC 380308 9350 2200 03 9799 7277NOTE: PLEASE RETAIN YOUR INVOICE AS PROOF OF PURCHASE FOR WARRANTYVERIFICATIONINCORRECT INSTALLATION OR GAS PRESSURE SETTINGS ARE NOT COVERED BYWARRANTYA SERVICE OR CALLOUT FEE WILL BE CHARGED IN THESE CIRCUMSTANCES.