Regency P33CE-NG10 Owners & Installation Manual

Contents

P33CE-10 Direct Vent Gas Fireplace | 55| 55warrantyWARRANTYRegency Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefully inspects each unitthoroughly before it leaves our facility. FPI Fireplace Products International Ltd. is pleased to extend this limited lifetime warranty to the original purchaser of aRegency Product. This warranty is not transferable.The Warranty: Limited LifetimeThe combustion chamber, heat exchanger, burner tubes/pans, logs, brick panels and gold plating (against defective manufacture only) are covered under the Limited LifetimeWarranty for five (5) years for parts and subsidized labour* and parts only thereafter.Glass is covered for lifetime against thermal breakage only, parts and subsidized labour* for five (5) years and parts only thereafter from date of purchase.External casting, surrounds and grills are covered against cracks and warps resulting from manufacturer defects, parts and subsidized labour* for three (3) years from the dateof purchase and parts only thereafter.Special Finishes - One year on brushed nickel and antique copper full screens and doors. You can expect some changes in color as the product "ages" with constant heatingand cooling. FPI warranties the product for any manufacturing defects on the original product. However, the manufacturers warranty does not cover changing colors and marks,ie. fi nger prints, etc applied after the purchase of the product. Damage from the use of abrasive cleaners is not covered by warranty.Electrical and mechanical components such as blowers, switches, wiring, thermodiscs, FPI remote controls, spill switches, thermopiles, thermocouples, pilot assembly components,and gas valves are covered for two years parts and one year subsidized labour* from the date of purchase. Blowers and valves replaced under warranty are considered repairs andcontinue as if new with appliance. ie. twelve (12) months from original purchase date of appliance with a minimum of three (3) months coverage from date of replacement.FPI venting components are covered parts and subsidized labour* for three (3) years from date of purchase.Simpson Dura-Vent venting components (Direct Vent units) are covered by Simpson Dura-Vent Inc. warranty.Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a receipt only. Anyitem shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts.Conditions:Any part or parts of this unit which in our judgement show evidence of such defects will be repaired or replaced at FPI's option, through an accredited distributor or agent providedthat the defective part be returned to the distributor or agent Transportation Prepaid, if requested.Porcelain/Enamel - Absolute perfection is neither guaranteed nor commercially possible. Any chips must be reported and inspected by an authorized dealer within three days ofinstallation. Reported damage after this time will be subject to rejection.It is the general practice of FPI to charge for larger, higher priced replacement parts and issue credit once the replaced component has been returned to FPI and evaluatedfor manufacturer defect.The authorized selling dealer is responsible for all in-field service work carried out on your Regency product. FPI will not be liable for results or costs of workmanship fromunauthorized service persons or dealers.At all times FPI reserves the right to inspect product in the field which is claimed to be defective.All claims must be submitted to FPI by authorized selling dealers. It is essential that all submitted claims provide all of the necessary information including customer name,purchase date, serial #, type of unit, problem, and part or parts requested, without this information the warranty will be invalid.Exclusions:This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim.At no time will FPI be liable for any consequential damages which exceed the purchase price of the unit. FPI has no obligation to enhance or modify any unit once manufactured.ie. as products evolve, field modifi cations or upgrades will not be performed.FPI will not be liable for travel costs for service work.Installation and environmental problems are not the responsibility of the manufacturer and therefore are not covered under the terms of this warranty policy.Embers, rockwool, gaskets, door handles and paint are not covered under the terms of this warranty policy.Any unit which shows signs of neglect or misuse is not covered under the terms of this warranty policy.The warranty will not extend to any part which has been tampered with or altered in any way, or in our judgment has been subject to misuse, improper installation, negligenceor accident, spillage or downdrafts caused by environmental or geographical conditions, inadequate ventilation, excessive offsets, negative air pressure caused by mechanicalsystems such as furnaces, fans, clothes dryer, etc.Freight damage to stoves and replacement parts is not covered by warranty and is subject to a claim against the freight carrier by the dealer.FPI will not be liable for acts of God, or acts of terrorism, which cause malfunction of the appliance.Performance problems due to operator error will not be covered by this warranty policy.Products made or provided by other manufacturers and used in conjunction with the operation of this appliance without prior authorization from FPI, may nullify your warrantyon this product.Any alteration to the unit which causes sooting or carboning that results in damage to the interior / exterior facia is not the responsibility of FPI.For Models: P33 P36 P36D P42 P48 P121 P131 U31 U32 U35 U41 E21 E33

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