WARRANTYRegency ® Fireplace Products are designed with reliability and simplicity in mind. In addition, our internal Quality Assurance Team carefullyinspects each unit thoroughly before it leaves our door. FPI is pleased to extend this limited lifetime warranty to the original purchaserof a Regency ® Product.The Warranty: LifetimeCovered under the agreement are the following components: Combustion chamber, heat exchanger, burner tubes, logs, embers, glass (thermalbreakage) and all gold plating against defective manufacture.The above will be covered for parts and labour for the first five years and parts only thereafter.Electrical components such as blowers, switches, wiring, thermodiscs, remote control, thermopiles, thermocouples and gas valves are covered fortwo years from the date of purchase. Coverage for labour is one year.The warranty on brass parts is for one year, no labour. The brass is not warranted against tarnishing.Conditions:All installations must be performed by a qualified gas fitter and installed according to all applicable local and national codes. Also, all servicework must be carried out by a qualified gas service person provided by the selling dealer. It is the responsibility of the installer to ensure thatthe appliance is firing as per rating plate. Any part or parts of this unit which in our judgement show evidence of such defect will be repaired orreplaced at Regency ®'s option, through an accredited distributor or agent provided that the defective part be returned to the distributor or agentTransportation Prepaid, if requested. In areas where there is not an approved service agent or the closest approved service agent is situatedmore than twenty-five (25) kilometres from the installation, Australian Heating Distributors are not obliged to arrange warranty repairs and traveland/or additional labour charges will apply.Exclusions:This limited Lifetime Warranty does not extend to or include paint, door or glass gasketing or trim. It does not cover installation and operationalrelated problems such as over-firing, downdrafts or spillage caused by environmental conditions, nearby trees, buildings, hilltops, mountains,inadequate flueing or ventilation, excessive offsets, negative air pressures caused by insufficient make up air, mechanical systems such as furnaces,fans, clothes dryers etc.The warranty does not extend to any part or parts which show evidence of misuse or abuse, neglect, accident, lack of maintenance, or improperinstallation.Products made by other manufacturers and used in conjunction with the operation of this appliance without authorization from Regency ®, maynullify your warranty on this product.FPI Ltd., shall in no event be liable for any special, indirect consequential damages of any nature whatsoever which are in excess of the originalpurchase price of the product. Any alteration to the unit which causes sooting or carboning that results in damage to the exterior facia is not theresponsibility of FPI.General:It is essential that all submitted claims provide all of the necessary information including purchase date, serial #, type of unit and part or partsrequested.SUBJECT TO CHANGE.DISTRIBUTORS: Western Australia Eastern AustraliaAUSTRALIAN HEATING DISTRIBUTORS FIREPLACE PRODUCTS AUSTRALIA PTY. LTD.31 CLUNE STREET 21-23 SOUTH LINK BLVD.BAYSWATER, WA 6053 DANDENONG, VIC 3175SERVICE AGENTS:HEARTH HOUSE SERVICE31 CLUNE STREETBAYSWATER, WA 6053