20ENGLISHBehaviour Cause ActionThe frothed milk is too cold. Cups are cold. Warm the cups with hot water.Milk does not froth. The milk frother is dirty or incorrectlyplaced.Clean the milk frother as described in the “7.4.2Monthly cleaning of the milk frother components” andinsert it in the machine as shown in the “6.2 Milkfrother” chapter, “Inserting phase”.The type of milk used is not suitablefor frothing.Read the “6.3 Milk- and coffee-based preparations”chapter.The filter cannot beactivated as the OK signal(V) is not displayed.A filter has just been activated. You have to dispense at least 10 cups (100 ml x cup)before activating a new filter. Be careful as if youactivate a new filter, the filter counter will increaseautomatically.The filter cannot beactivated and the machineasks for descaling.The series of 8 filter is completed. Descale your machine first as described in the “7.5Descaling cycle” chapter. Thereafter the filter canbe installed as described in the “10.2.1 AquaCleaninstallation” chapter.The filter has not been replaced ontime after the AquaClean water filtersignal started blinking.The filter has not been installed rightaway upon 1st usage but after havingbrewed approx.100 product (basedon 100ml cups).The filter does not fit. You need to remove air from the filter. Let air bubbles come out of the filter and empty thewater tank before installing the filter as described inthe “10.2.1 AquaClean installation” chapter.There is water in the water tank.10. Maintenance accessories and products10.1 Maintenance productsTo clean and descale the machine use exclusively Saeco maintenance products.These products can be purchased in the Philips online shop (if available in yourcountry) at www.shop.philips.com/service, from your local reseller or from theauthorised service centres.Should it prove difficult to find the machine maintenance products, please contact thenearest Philips Saeco hotline in your country. Contacts are included in the warrantybooklet supplied separately or can be found at www.saeco.com/support.SAECO MAINTENANCE PRODUCTSCode ProductCA6700 Descaling solutionCA6903 AquaClean water filter cartridgeHD5061 Brew group greaseCA6704 Degreasing tabletsCA6705 Milk circuit cleaning systemCA6706 Maintenance kit10.2 AquaClean water filterThe SAECO AquaClean water filter purifies the water your machines uses for brewingcoffee. This results in a greater coffee taste. Moreover it prevents mineral deposits in thewater to build up, which eliminates the need of descaling your machine for 5000* products!How does the system work?We recommend you to install the AquaClean water filter at first usage of the machine.After a period of uses the machine will indicate when the filter needs to be replaced.In this way you can replace the filter 8 times without the need for descaling.This equalsapprox. 5000* products!Note: It is however recommended to replace each filter at least after 3 months usage.After having replaced the filter for the 8th time the machine will ask for descaling.If you don’t install the filter right away upon 1st usage, the machine will ask you todescale after you have brewed approx 50* products.(*) based on 100ml cups.Incanto_AMF_EN-IT-DE_Rev01.indb 20 27/03/15 09:58