Saeco Syntia Operating Instructions Manual

Also see for Syntia: Operating instructions Service manual Service manual Quick start guide

Contents

• 38 •Machine Actions Causes SolutionsThe machine does not turn on. The machine is not connected to the powersource.Connect the machine to the power source.The coffee is not hot enough. The cups are cold. Warm the cups with hot water.No hot water or steam is dispensed. The hole of the steam wand is clogged. Clean the hole of the steam wand using a pin.Make sure that the machine is turned offand has cooled before performing this ope-ration.Pannarello is dirty (if supplied). Clean the Pannarello.The coffee has little crema.(see note)The coffee blend is unsuitable, the coffee is notfreshly roasted or the grind is too coarse.Change coffee blend or adjust the grind as explainedin the “Coffee Grinder Adjustment” section.The machine takes a long time to warm upor the amount of water dispensed from thewand is too little.The machine circuit is obstructed by limescalebuild-up.Descale the machine.The brew group does not come out. The brew group is out of place. Turn the machine on. Close the service door. Thebrew group automatically returns to the correctposition.Dregdrawer is inserted. Remove the dregdrawer first, then the brewgroup.The machine grinds the coffee beans but nocoffee comes out.(See note)Water tank is empty. Fill the water tank and prime the circuit (section“Using the Machine for the First Time”).Brew group is dirty. Clean the brew group (section “Brew Group”).Circuit is not primed. Prime the circuit (section “Using the Machine forthe First Time”).Rare event that occurs when the machine is auto-matically adjusting the dose.Brew a few coffees as described in section “SaecoAdapting System”.The dispensing head is dirty. Clean the dispensing head.The coffee is too weak.(see note)Rare event that occurs when the machine is auto-matically adjusting the dose.Brew a few coffees as described in section “SaecoAdapting System”.Coffee is brewed slowly.(see note)The coffee grind is too fine. Change coffee blend or adjust the grind as ex-plained in the “Coffee Grinder Adjustment” sec-tion.The circuit is not primed. Prime the circuit (section “Using the Machine forthe First Time”).The brew group is dirty. Clean the brew group (section “Brew Group”).Coffee leaks out of the dispensing head. The dispensing head is clogged. Clean the dispensing head and its holes.Note: These problems can be considered normal if the coffee blend has been changed or if the machine has just been installed.In this case wait until the machine performs a self-adjusting operation as described in section “Saeco Adapting System”.Please contact Saeco Customer Service or an authorized service center for any problems not covered in the above table orwhen the suggested solutions do not solve the problem.TROUBLESHOOTING

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