Samsung 8 series User Manual

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Contents

English - Issue SolutionOthersPicture is not shown in full screen. Black bars on each side will be shown on HD channels when displaying upscaled SD(4:3) contents.Black bars on Top & Bottom will be shown on movies that have aspect ratios differentfrom your TV.Adjust picture size option on your external device or TV to full screen.●●●Remote control does not work. Replace the remote control batteries with correct polarity (+ -).Clean the transmission window located on the top of the remote.Try pointing the remote directly at the TV from 5~6 feet away.●●●Can not control TV power orvolume with Cable/Set top boxremote control.Program the Cable/Set top box remote control to operate the TV. Refer to Cable/Settop box user manual for SAMSUNG TV code.●‘Not Supported Mode’ message. Check the supported resolution of the TV and adjust the external device’s outputresolution accordingly. Refer to resolution settings in this manual.●Can not turn off the Light Effecton the front bezel (BelowSAMSUNG Logo).Adjust the Light Effect option in the setup menu. Options are : Off, In Standby,Watching TV and Always.Light Effect is not available on all models.●●Plastic smell from TV. This smell is normal and will dissipate over time.●TV Signal Information isunavailable in the Self DiagnosticTest menu.This function is only available with digital channels with an Antenna (RF/Coax)connection.●TV is tilted to right or left side. Remove the stand base from TV and reassemble.●Can not assemble stand base. Make sure TV is placed on flat surface. If can not remove screws from TV, please usemagnetized screw driver.●Channel menu is grey out(unavailable).Channel menu is only available when TV source is selected.●Your settings are lost after 30minutes or every time TV isturned off.If TV is in the Store Demo mode, it will reset audio and picture settings every 30minutes. Please change from Store Demo mode to Home Use mode in the Plug &Play procedure. Press the SOURCE button to select TV mode, go to MENU → Setup→ Plug & Play → ENTERE.●Intermittent loss of audio orvideo.Check cable connections and reconnect.Can be caused by using overly rigid or thick cables. Make sure the cables are flexibleenough for long term use. If wall mounting, we recommend using cables with 90degree connectors.●●You may see small particles if youlook closely at the edge of thebezel surrounding the TV screen.This is part of the product’s design and is not a defect.●Some of above pictures and functions are available at specific models only.N