Samsung CLP-610 Series User Manual

Also see for CLP 610ND - Color Laser Printer: User guide Driver manual Driver guide Specifications Quick install guide

Contents

7.1 < Troubleshooting>7 TroubleshootingThis chapter gives helpful information on what to do if you encounter aproblem.This chapter includes:• Tips for avoiding paper jams• Clearing paper jams• Understanding display messages• Solving other problemsTips for avoiding paper jamsBy selecting the correct media types, most paper jams can be avoided.When a paper jam occurs, follow the steps outlined on page 7.1.• Follow the procedures on page 4.4. Ensure that the adjustable guidesare positioned correctly.• Do not overload the tray. Ensure that the paper level is below thepaper capacity mark on the inside of the tray.• Do not remove paper from the tray while your machine is printing.• Flex, fan, and straighten paper before loading.• Do not use creased, damp, or highly curled paper.• Do not mix paper types in a tray.• Use only recommended print media. ( See "Setting the paper size andtype" on page 4.7. )Clearing paper jamsWhen a paper jam occurs, the warning message appears on the displayscreen. Refer to the table below to locate and clear the paper jam.Message Location of jam Go toMP TrayPaper Jam 0In the multi-purpose tray Page 7.3Tray 2Paper Jam 0In the optional tray Page 7.6Paper Jam 0Open/Close DoorIn the paper feed area andinside the machinePage 7.1,Page 7.4Paper Jam 1Open/Close DoorInside the machine Page 7.1,Page 7.4Paper Jam 2Check InsideInside the machine and in theexit areaPage 7.1,Page 7.5Duplex Jam 0Check Inside*Inside the machine Page 7.1NoteThe symbol * denotes an optional feature depending onmachines.CautionTo avoid tearing the paper, pull the jammed paper out gentlyand slowly. Follow the instructions in the following sections toclear the jam.In the paper feed areaIf paper is jammed in the paper feed area, follow the next steps to releasethe jammed paper.1 Using the handle, completely open the front cover.2 Carefully remove the paper by pulling in the direction as shownbelow. Go to step 7.If you cannot find the jammed paper, or if there is any resistanceremoving the paper, stop pulling, and go to step 3.