Contents4.3.1. Updating from the Printer Control Panel ............................................................................4 − 74.3.2. Updating from the Network ............................................................................................4 − 94.4. JAM removal..........................................................................................................................4 − 124.4.1. Clearing original document jams ....................................................................................4 − 124.4.2. Clearing paper jams .....................................................................................................4 − 184.5. Service Mode (Tech Mode)........................................................................................................4 − 334.5.1. Entering and Exiting Service Mode.................................................................................4 − 334.5.2. Service Mode Menu Tree .............................................................................................4 − 344.5.3. Information................................................................................................................4 − 384.5.3.1. General .......................................................................................................4 − 384.5.3.2. Supply Status ...............................................................................................4 − 384.5.3.3. Software Version...........................................................................................4 − 394.5.3.4. Service Hours...............................................................................................4 − 394.5.3.5. Fault Log.....................................................................................................4 − 394.5.3.6. Print Reports................................................................................................4 − 404.5.3.7. Export Reports..............................................................................................4 − 414.5.4. Maintenance Counts.....................................................................................................4 − 424.5.4.1. Fault Count .................................................................................................4 − 424.5.4.2. Jam Count ...................................................................................................4 − 424.5.4.3. Part Replacement Count .................................................................................4 − 434.5.4.4. Finisher Handling Count.................................................................................4 − 444.5.5. Diagnostics ................................................................................................................4 − 454.5.5.1. Engine Diagnostics........................................................................................4 − 454.5.5.2. Fax Diagnostics ............................................................................................4 − 514.5.5.3. Scanner Diagnostics.......................................................................................4 − 534.5.5.4. Adjustment ..................................................................................................4 − 554.5.5.5. ACS (Auto Color Sensing) .............................................................................4 − 624.5.5.6. Image Management ......................................................................................4 − 634.5.5.7. Print Test Patterns .........................................................................................4 − 674.5.6. Service Functions........................................................................................................4 − 684.5.6.1. Main Memory Clear ......................................................................................4 − 684.5.6.2. Hard Disk Maintenance..................................................................................4 − 684.5.6.3. Toner Save ..................................................................................................4 − 684.5.6.4. Port ............................................................................................................4 − 684.5.6.5. Debug Log...................................................................................................4 − 694.5.6.6. Capture Log.................................................................................................4 − 694.5.6.7. System Recovery ..........................................................................................4 − 704.5.6.8. TR Control Mode .........................................................................................4 − 734.5.6.9. User Data Management .................................................................................4 − 744.6. Error Code and Troubleshooting.................................................................................................4 − 75v Copyright© 1995-2013 SAMSUNG. All rights reserved.