7. Troubles● Code :M2-1211M2-1213M2-1214M2-1221● Error message :Paper jam inside of m● Symptom / Cause :Paper transport jam (paper Input section)1. The paper has not reached the regi sensor within no2. When opening the side door, the paper is detected a● Troubleshooting method :1. Open the side (take away) door. Remove the jammeClose the side (take away) door. After warm up, if sa2. If there is any obstacles between the tray1 feed rolle3. Check if the idle roller on bottom of the side unit is fireassemble the idle roller. .In case of the electrical part problem, check the followi1. Check if the reflective connector, junction connecto1. Check if the reflective connector, junction connectoReconnect the connector.2. Enter the diagnostic mode, and check the reflectiveIf the paper is at sensor and “Without paper” messag3. Enter the diagnostic mode, and check the motor tesIf the motor is broken replace itIf the motor is broken, replace it.4. Check if the regi connector of engine controller is co5. Replace the engine controller.● Replacement part- JC31-00132A : MOTOR STEP- JC92-02129A : PBA-ENGINE (CLX-9350ND)- JC92-02239A : PBA-ENGINE (CLX-9250ND)Service ManualCLX-9250/9350 series7-8shootingmachine.ormal time after passing the tray1 feed sensor.at the regi sensor.ed paper.ame jam occurs, check the following.er and the regi roller, remove it.ixed correctly. If or not, disassemble the Guide anding :or on the middle of regi roller are connected properly.or on the middle of regi roller are connected properly.sensor test.ge is displayed, replace the sensor.t of the pick up drive unit.onnected properly. Reconnect it.SAMSUNG ELECTRONICS82