lf the W seems to have a problem, first review this list of possible problems and solution. Also review theTroubleshooting Section in the e-Manual. lf none of the troubleshooting tips apply, visit www.samsung.com/supporl or cail Samsung Customer Service at 1-800-SAMSUNG (1 -800-726-7864).Flickering and D mming lf your Samsung Television is flickering or d mming sporadically, you mayneed to disable some of its energy efficient features such as the EcoSensor or the Energy Saving feature. Follow the steps below with yourremote to turn these features off or on.o Energy Saving: User Menu + System * Eco Solution + EnergySavingo Eco Sensor: User Menu - System - Eco Solution + Eco SensorComponent Conneciions /Screen ColorScreen Brightnesslf you find that the color on your Samsung television's screen is notcorrect or black and white, first run a Self Diagnosis on the W to makesure there are no device issues.. Self Diagnosis: User Menu + Support - Self Diagnosis -Picture Testlf the problem does not appear in the Picture test, make sure:. Your connections are all consistent. For example, if you've used theAV ln jack on your TV, make sure you have used the AV Out jack onyour video source.. You have connected your devices to the correct jacks. For example, ifyou use the Component jacks, labeled Pb, Pr, and ! to connect yourW and video source, make sure you have connected the blue Pb lackon the video source to the blue Pb lack on the W, and the yellow Yjack on the source to the yellow Y iack on the W.lf you find that the colors on your Samsung TV are correct but just a littletoo dark or bright, try adjusting the following settings in the Picture menuoption of the Main menu:r Backlight, Contrast, Brightness, Sharpness, Color, Tint (G/R) andso on.lf you find that there is a blur or "ghostlike" appearance to the images onyour television's screen, you might be able to correct the blurring usingAuto Motion Plus.. Auto Motion Plus: User Menu - Picture + Picture Options -Auto Motion PlusBlur