Samsung IDCS 28D User Manual

Also see for IDCS 14B STRIP: User guide User guide User instructions User guide

INQUIRE CALLER ID PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked foryou, you may view the Caller ID information before you retrieve the call. Thismay influence how you choose to handle the call.From an idle keyset:• Press the INQUIRE key, ORPress the CID key and then the INQUIRE soft key.• Dial the trunk number.• You may now answer the call by pressing the ANS key, ORYou may use NND to view more information about this call, ORYou can return to the idle condition by pressing IGNORE.If you are on a call:• Press the INQUIRE key. Your existing call will go on hold, ORPress the CID key and then the INQUIRE soft key to place the first callon hold.• Dial the trunk number.• You may now answer the call by pressing the ANS key, ORYou may use NND to view more information about this call, ORYou can return to the idle condition by pressing IGNORE.NOTES:1. If you are on an intercom call or you have Automatic Hold turned off, youmust finish the existing call or place it on hold before inquiring.2. If you inquire about an outgoing call, you will receive a [call no longeravailable] display.REVIEWING PAST CALLER ID CALLSThis feature allows you to review CID information for calls sent to your key-set. This list can contain 10–50 calls in a last-in, first-out basis. The list in-cludes calls that you answered and calls that rang your keyset but that youdid not answer. When reviewing this list, you can press one button to dialthe person back. The system must be using LCR to dial the stored number.To access the CID information stored in your REVIEW list:• Press the REVIEW key, ORPress the CID key and then press the REVIEW soft key.• If you have entries in your review list, the most recent call will be shownfirst.• You can now CLEAR this entry, ORUse NND to view more information about this call, ORPress DIAL to call this person back, OR59 60Press SCROLL and then press STORE to save this number in a person-al speed dial bin.NOTES:1. Each keyset defaults with ten review bins. Please see your system ad-ministrator to determine the number of bins assigned to your keyset.2. Your system must have LCR correctly programmed to allow you to DIALnumbers from the review list or to STORE entries from the review list.