IftheTVseemstohaveaproblem,firsttrythislistofpossibleproblemsandsolutions.Ifnoneofthesetroubleshootingtipsapply,visitsamsung.com,thenclickonSupport,orcallSamsungcustomerserviceat1-800-SAMSUNG+The TV image does not look as good asit did in the store.The picture is distorted: macroblockerror, small block, dots, pixelization.Color is wrong or missing.There is poor color or brightness.There is a dotted line on the edge ofthe screen.The picture is black and white.When changing channels, the picturefreezes or is distorted or delayed.• If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI orComponent cables to deliver HD (high definition) picture quality.• Cable/Satellite subscribers: Try HD stations from the channel line up.• Air/Cable Antenna connection: Try HD stations after performing Auto program.'_ Many HD ctlannels are upscaled from SD(Standard Definition) contents.+ Adjust the Cable/Sat box video output resolution to 1080i or 720p.• Compression of video contents may cause picture distortion, especially in fast moving picturessuch as sports and action movies.• Low signal level can cause picture distortion. This is not a TV problem.• Mobile phones used close to the TV (up to 3.3 ft) may cause noise in picture on analog anddigital TV.• If you're using a component connection, make sure the component cables are connected to thecorrect jacks. Incorrect or loose connections may cause color problems or a blank screen.,, Adjust the Picture options in the TV menu.(go to Picture mode / Color / Brightness / Sharpness) (R 14),, Adjust Energy Saving option in the TV menu (go to MENU - Picture - Eco Solution - EnergySaving) (R 14),, Try resetting the picture to view the default picture setting.(go to MENU - Picture- Picture Reset) (R 16),, If the picture size is set to Screen Fit, change it to 16:9.,, Change cable/satellite box resolution.• If you are using an AV composite input, connect the video cable (yellow) to the Green jack ofcomponent input 1 on the TV.,, If connected to a cable box, please try to reset it. (reconnect the AC cord and wait until thecable box reboots. It may take up to 20 minutes),, Set output resolution of cable box to 1080i or 720p.There is no sound or the sound is too • Please check the volume the of device (Cable/Sat Box, DVD, Blu-ray etc) connected to your T_low at maximum volume.The picture is good but there is nosound.The speakers are making aninappropriate noise.,, Set the Speaker Select option to TV speaker in the Sound menu. (R 17),, If you are using an external device, check the device's audio output option (ex. you may need tochange your cable box's audio option to HDMI when you have a HDMI connected to your TV).,, If you are using a DVI to HDMI cable, a separate audio cable is required.,, Reboot the connected device by reconnecting the device's power cable.,, Check the cable connections. Make sure a video cable is not connected to an audio input.,, For Antenna or Cable connections, check the signal information. Low signal level may causesound distortion.,, Perform the Sound Test as explained above.English 45