P ROBLEM S OLVINGCommon Windows ProblemsNote: Refer to Microsoft Windows 9x, Me, NT 4.0, 2000 or XP documentation that camewith your PC for further information on Windows error messages.Problem“File in Use” messageappears during installation.“Error Writing to LPTx”message appears.“General Protection Fault”,“Exception OE”, “Spool32”,or “Illegal Operation”messages appear.Possible Cause and SolutionExit all software applications. Remove all software from theStartUp Group, then restart Windows. Reinstall the printerdriver.• Insure the cables are connected correctly, the printer ison, and the Data light on the control panel is on.• If bi-directional communication is not turned on in thedriver, it will also cause this message.• From the Start menu, select Settings, then Printers.Right-click on the Samsung ML-1200 Series printer iconand select Properties. From the Details tab, click onPort Settings. Uncheck the Check Port State beforePrinting box and click OK. From Spool Settings, selectPrint Directly to Printer and click OK. Try printingagain.• Close all other applications, reboot Windows, and tryprinting again.• Delete all temp files from the temp sub-directory. You candetermine the name of the directory by editing theAUTOEXEC.BAT file and looking for the statement, “SetTemp =”. The name after this statement is the tempdirectory. It is usually C:\temp by default, but can beredefined.7.20
