Samsung ML-2545 User Manual

Also see for ML-254 Series: Quick installation guide Manual Del Usuario User manual

Contents

Troubleshooting_ 47Solving other problemsThe following chart lists some conditions that may occur and therecommended solutions. Follow the suggested solutions until the problem iscorrected. If the problem persists, call for service.Power problemsClick this link to open an animation about power problems.Condition Suggested solutionsThe machine isnot receivingpower,or the connectioncable between thecomputer and themachine is notconnectedproperly.• Plug in the power cord and press (power)on the control panel.• Disconnect the machine cable and reconnectit.Paper feeding problemsCondition Suggested solutionsPaper jams duringprinting.Clear the paper jam. (See "Clearing paper jams"on page 45.)Paper stickstogether.• Check the maximum paper capacity of thetray. (See "Print media specifications" onpage 57.)• Make sure that you are using the correct typeof paper. (See "Print media specifications" onpage 57.)• Remove paper from the tray and flex or fanthe paper.• Humid conditions may cause some paper tostick together.Multiple sheets ofpaper do not feed.Different types of paper may be stacked in thetray. Load paper of only one type, size, andweight.Paper does not feedinto the machine.• Remove any obstructions from inside themachine.• Paper has not been loaded correctly. Removepaper from the tray and reload it correctly.• There is too much paper in the tray. Removeexcess paper from the tray.• The paper is too thick. Use only paper thatmeets the specifications required by themachine. (See "Print media specifications" onpage 57.)The paper keepsjamming.• There is too much paper in the tray. Removeexcess paper from the tray. If you are printingon special materials, use the manual tray.• An incorrect type of paper is being used. Useonly paper that meets the specificationsrequired by the machine. (See "Print mediaspecifications" on page 57.)• There may be debris inside the machine.Open the front cover and remove any debris.Transparencies sticktogether in the paperexit.Use only transparencies specifically designedfor laser printers. Remove each transparency asit exits from the machine.Envelopes skew orfail to feed correctly.Ensure that the paper guides are against bothsides of the envelopes.Condition Suggested solutions