Samsung MS23K3513AK User Manual

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English 25Troubleshooting and information codeProblem Cause ActionWhen power isconnected, theoven immediatelystarts to work.The door is not properlyclosed.Close the door and checkagain.There is electricitycoming from theoven.The power or powersocket is not properlygrounded.Make sure the power andpower socket are properlygrounded.1. Water drips.2. Steam emitsthrough a doorcrack.3. Water remainsin the oven.There may be water orsteam in some casesdepending on the food.This is not an ovenmalfunction.Let the oven cool and thenwipe with a dry dish towel.The brightnessinside the ovenvaries.Brightness changesdepending on poweroutput changes accordingto function.Power output changes duringcooking are not malfunctions.This is not an ovenmalfunction.Cooking isfinished, but thecooling fan is stillrunning.To ventilate the oven, thecooling fan continues torun for about 3 minutesafter cooking is complete.This is not an ovenmalfunction.Problem Cause ActionTurntableWhile turning, theturntable comesout of place orstops turning.There is no roller ring,or the roller ring is notproperly in place.Install the roller ring and thentry again.The turn tabledrags whileturning.The roller ring is notproperly in place, thereis too much food, or thecontainer is too large andtouches the inside of themicrowave.Adjust the amount of food anddo not use containers that aretoo large.The turn tablerattles whileturning and isnoisy.Food residue is stuck tothe bottom of the oven.Remove any food residuestuck to the bottom of theoven.MS23K3513AK_EU_DE68-04431H-01_EN.indd 25 2018-06-07 11:40:06

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