4. Troubleshooting► Error CodeH2-5003H2-5004H2-5097► Error messageFinisher Failure #H2-5003. Turn off then on, after checking finisherFinisher Failure #H2-5004. Turn off then on, after checking finisherFinisher Failure #H2-5097. Turn off then on, after checking finisher► SymptomFront Jogger operation is abnormal.► Troubleshooting method1) Is the Front Jogger Home sensor (S6) working?a) Check if the Front Jogger home sensor actuator(SJ10 3318) is abnormality.b) Check if the connector(SJ10 8310) of Front Jogger home sensor(S6) is disconnected.c) Check if the connector(SJ10 8310) J8 on the finisher main board(JC81–07242A) is disconnected.d) Check if there is continuity in the harness, and if not replace the harness (JR10 8310), replace as is necessary.e) Replace the Front Jogger home sensor(S6).f) Replace the Finisher main board(JC81–07242A).2) Is the Front Jogger motor (M5) working?a) Check if the connector (SJ10 8310)of Front Jogger motor(M5) is disconnected.b) Check if the connector (SJ10 8310) J6 on the finisher main board(JC81–07242A) is disconnected.c) Check if there is continuity in the harness, and if not replace the harness (JR10 8310), replace as is necessary.d) Replace the Front Jogger motor(M5).e) Replace the Finisher main board(JC81–07242A).3) Is there any belt(gear) jumping noise?a) Check if the Front Jogger driving belt(JC81-03509A) is assembled correctly.b) Check if the Front Jogger driving belt(JC81-03509A) is broken. Replace the belt if it does.c) Check if the Front Jogger motor bracket(SJ10 3206) is fasten on tamper base(JR10 3304) by screw.4-122 Copyright© 1995-2013 SAMSUNG. All rights reserved.
