183AppendixWhen the following error messages appear, try these remedies.Error messages Suggested remediesLens is locked The lens is locked. Rotate the lens counter-clockwise until you hear a click. (p. 54)Card Error Turn off the camera, and then turn it on again. Remove the memory card and insert it again. Format the memory card.Low Battery Insert a charged battery or recharge the battery.No Image File. Capture photos or insert a memory card thatcontains photos.File Error Delete the damaged file or contact a servicecenter.Recording stopped.You can record againafter the camera coolsdown.Cool down the camera.Memory Full Delete unnecessary files or insert a new memorycard.Error messages Suggested remediesCard LockedYou can lock SD, SDHC, or SDXC cards to preventfiles from being deleted. Unlock the card whenshooting. (p. 187)Unable to capture aphoto because folderand file number onthe memory cardreached the maximumvalues. Reset thefolder number?File names do not match the DCF standard. Followthe on-screen instructions to reset the foldernumber.Error 00 Turn off your camera and remount the lens. If themessage still appears, contact a service center.Error 01/02Turn off your camera, remove the battery, andinsert again. If the message still appears, contact aservice center.Error messages