Samsung OFFICESERV 7100 Description

Also see for OFFICESERV 7100: Quick guide System administration guide User guide User manual User guide

Contents

SIP PeeringThe OfficeServ system can also be configured to support SIP peering which allows multiple OfficeServ sys-tems to network and communicate with one another via the VoIP (SIP signalling protocol).SPEED DIAL NUMBERSThe system maintains a library of speed dial numbers that can be allocated to either a shared system widelist or to an individual user list. The OfficeServ 7100 has a library of 1500 numbers.The OfficeServ 7100 can be programmed to have either 500 or 950 numbers in the system list.The remaining numbers in the library can be assigned in blocks of 10 each (bins) to individual stations fortheir personal use. A maximum of 5 bins (50 numbers) can be assigned to a station.SPEED DIAL BY DIRECTORYThe OfficeServ 7100 system provides the user with the ability to look up a speed dial number and place thecall. There are three speed dial selections: personal, system and station. This feature requires a display keyset.STATION HUNT GROUPSSystem programming allows up to 20 station hunt groups. One of three ring patterns—sequential, distrib-uted and unconditional—is available for each group. Each unconditional group may contain a maximum of32 stations and each sequential and distributed group may contain a maximum of 32 stations. A station maybe assigned to more than one group. Each station group has its own recall timer for calls transferred to thatgroup. There is a Next Hunt timer for each group to provide circular hunting within the group.STATION MESSAGE DETAIL RECORDING (SMDR)The system provides records of calls made, received and transferred. Connecting a customer-provided print-er or call accounting system will allow collection of these records. Each call record provides the followingdetails: station number, outside line number, start date, start time, duration of call, digits dialed (maximum 18)and an account code if entered. The system may print a header followed by 50 call records per page or sendcontinuous records with no header for use with a call accounting machine. See the sample printouts.The SMDR output can be provided through the LAN port of the system to a LAN printer or to a PC screen.TheSMDR format contains many options that allow it to be customized for a company’s individual needs. Optionsto print include incoming calls, outgoing calls, in and out of group status, change in DND status, authoriza-tion codes, and caller ID on incoming calls. When Caller ID is enabled a wide carriage printer is required.STATION PAIRThis feature allows station to be assigned as a “pair”. That is to say a primary and secondary. Calling the pri-mary station will make both stations ring. Selected features such as Message Notification, DND, Callback, andClass of Service act as one station. This is convenient when an individual has two offices or an office exten-sion and a cordless extension. NOTE: Not all system features are applicable to station pairs. Features designedfor a single user may conflict with paired stations.SYSTEM ALARMSA DISA alarm will warn the customer if the DISA security system has been triggered by too many incorrectpassword attempts. The alarm can ring any station or group of stations and show an appropriate display atthe assigned stations.4.26