Samsung OfficeServ User Manual Manual pdf 91 page image
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Samsung OfficeServ User Manual

Also see for OfficeServ: Technical manualSystem administration & special features guideUser guideUser guideTECHNICAL TIP SHEET

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Contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. INTRODUCTION
  5. Conventions
  6. CHAPTER 1. Introduction to the OfficeServ Operator
  7. System Requirements
  8. CHAPTER 2. OfficeServ Operator Installation
  9. Procedures for Installing the OfficeServ Operator
  10. Starting the OfficeServ Operator
  11. Main Window
  12. Menus
  13. Information Window
  14. Incoming Calls Window
  15. Modifying the Caller Information
  16. Saving New Customer Information
  17. Call Features
  18. Held Calls Window
  19. DID Window
  20. DID Inter-Working BLF Group Settings
  21. BLF (Busy Lamp Field) Window
  22. Searching a BLF Group
  23. BLF Group Management
  24. Device Management
  25. Calling Functions
  26. Icons for Status Display
  27. CHAPTER 4. OfficeServ Operator Settings
  28. Option Settings
  29. General
  30. Key Telephone
  31. Columns
  32. Display
  33. Toolbar
  34. Station Group
  35. Call Control
  36. Blocked CIDs
  37. Urgent/VIP CIDs
  38. Color
  39. Advanced
  40. Function Key
  41. Message Handling
  42. Add Outgoing BLF Group
  43. CHAPTER 5. Call Control
  44. General Functions
  45. Answer
  46. Drop
  47. Hold
  48. Transfer
  49. Consultation Transfer
  50. Station Park
  51. Attempt/Cancel a Conference
  52. Add/Remove Participants or Leave a Conference Call
  53. Additional Functions
  54. Target Hold (Transfer Reservation)
  55. Orbit Park
  56. Call Back
  57. Leave Message
  58. OHVA
  59. Transfer to a Voice Mailbox
  60. Pickup
  61. ANNEX A. Retrieving the Call Log
  62. Log Viewer Menus
  63. Retrieving Logs
  64. Retrieving All Logs
  65. Retrieving Inbound Calls Logs
  66. Retrieving Outbound Calls Logs
  67. Retrieving Station Calls Logs
  68. Retrieving CID Logs
  69. Importing Data in an Excel File Format Into a Phone Book
  70. Exporting Phone Book Data to an Excel File
  71. Copyright
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This manual is suitable for:
OfficeServ
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