Going abroad?You can use your new mobile in any country in the world, but pleaseremember to call Customer Services on 0800 783 2326 three daysin advance of travelling, to confirm that your roaming service hasbeen activated.International call charges – please noteWhile there is no charge to set up international roaming, call chargesdiffer greatly from country to country, and international calls arecharged at the prevailing rates. Please be aware that while you’reabroad, you have to pay for any calls you receive as well as thosethat you make. Eligibility for roaming is subject to status, and youmay be required to show a satisfactory payment history before thisservice is activated.Dialling from abroadIt’s easy to make calls when you’re overseas. All you need toremember is to dial [+] and the country code before the numberyou wish to dial. e.g. [+44] for the UK. Remember to leave out thefirst ‘0’ from the number. E.g. to call from Spain to London, dial‘+442071234567’ not ‘+4402071234567’.To call the UK from abroad• Insert +• Then 44• Delete the ‘0’ prefix• Then, dial your number 2071234567A time-saving tipWhy not put the [+44] prefix in front of your friends’ numbersin your mobile’s address book before you go overseas?They’ll work just the same in the UK, but remember todrop the ‘0’, as above.Before going abroadTo be able to pick up your messages overseas, you’ll need to dothe following before leaving the UK:• Note your personal mailbox number – find out what this is bydialling *#104# (Please note that, once you’re abroad,you will not be able to use this function)• Set up your own voicemail PIN codeWith a voicemail PIN, you’ll be able to pick up your voicemailmessages from abroad either using your mobile, or anyother phone• Don’t forget to pack your charger and a travel adapterTo set up a voicemail PIN code• Dial 1571• Press 1 for the Main Menu• Press 4 for Mailbox Settings• Press 2 for Security Options and follow the voice promptsHow do I know if I have a voicemail message?You will receive a text message to notify you of anyvoicemail messages.To listen to your messages• Dial your mailbox number which is included in yourtext notification in the international format (prefixedwith +44 without the leading 0)• Key 9 when hearing the greeting• Enter your voicemail PIN, then follow the voice promptsCalling Customer Services from abroadYou need to dial +44 1324 452 143 from a landline or fromyour mobile.13