15BT Directory Enquiries – 118 500The easy to use 118 500 BT Directory Enquiries service givesyou access to any listed UK residential or business fixed linephone number.• 118 500 is available 24 hours a day, 365 days per year• With one call you can make as many phone number requests asyou need• All numbers will automatically be sent via text message• You can be connected straight through to the number youwish to reachNeed an international number?For BT International Directory Enquiries, just call 118 505 whenyou’re in the UK.2222 Travel and Weather Information2222 keeps you informed about travel and weather information,whether you’re planning your journey from home or stuck in a trafficjam on the way to your destination.You’ll be given a traffic update for your specific location and theoption of checking for road news and weather forecasts from anyregion across the UK.ICE ‘In Case of Emergency’Enter the number of the person you would want to be contacted‘In Case of Emergency’ into your phonebook. In an emergencysituation, ambulance and hospital staff will then be able to quicklyfind out who your next of kin are and be able to contact them.• Go to Contacts• Select Add New Contact• Enter the letters ‘ICE’ under the name followed by the telephonenumber of your next of kin (ensure both daytime and eveningnumbers are included if possible)ICE advice• Make sure the person whose name and number you are givinghas agreed to be your ICE contact• Make sure your ICE contact has a list of people they shouldcontact on your behalf – including your place of work• Make sure your ICE contact’s number is one that’s easy to reach.For example a home number could be useless in an emergencyif the person works full time• Make sure your ICE contact knows about any medical conditionsthat could affect your emergency treatment – for exampleallergies or current medicationTo make an Emergency Services call (999 or 112)There may be circumstances when your mobile phone, like anyother mobile, cannot guarantee a connection and an emergencycall cannot be placed due to network, environmental or interferenceissues. You should never rely solely upon any mobile for emergencyservices calls. We recommend a fixed line phone is retained at homefor emergency services calls. When making an emergency servicescall, ensure that you give all the necessary information as accuratelyas possible including your location.Useful numbers